SAP Billing Specialist: Troubleshooting & Improvement

Aptino, Inc.; Toronto; Sur place; CAD 85 000 - 120 000; Plein temps

Résumé du poste

Aptino, Inc. is seeking an experienced SAP Billing Consultant to support daily billing operations, troubleshoot billing exceptions, and improve billing processes.

The ideal candidate will bring hands-on SAP Billing experience, strong functional and technical troubleshooting skills, and the ability to collaborate with business stakeholders and AMS teams to resolve defects and drive efficiency. This role emphasizes root-cause analysis, documentation, and knowledge transfer, with a focus on

Qualifications

• Must have hands-on SAP Billing experience.
• Strong functional and technical troubleshooting skills.
• Experience in billing exception management and production support.
• Knowledge of root-cause analysis and defect resolution.
• Experience working with business stakeholders and AMS teams.

Responsabilités

• Support daily SAP billing operations and resolve billing-related exceptions.
• Investigate billing errors, identify root causes, and implement effective solutions.
• Prioritize billing issues based on business impact and operational urgency.
• Collaborate with business stakeholders and AMS teams to resolve complex billing issues and defects.
• Identify process gaps and recommend improvements to reduce recurring exceptions.
• Develop troubleshooting guides, operational procedures, and knowledge-transfer documentation.
• Support the team in improving billing efficiency and operational performance.

Connaissances

Strong communication

Documentation

Problem-solving

Outils

SAP Billing

Description du poste

Aptino, Inc. is seeking an experienced SAP Billing Consultant to support daily billing operations, troubleshoot billing exceptions, and improve billing processes.

The ideal candidate will bring hands-on SAP Billing experience, strong functional and technical troubleshooting skills, and the ability to collaborate with business stakeholders and AMS teams to resolve defects and drive efficiency. This role emphasizes root-cause analysis, documentation, and knowledge transfer, with a focus on