Salon Manager: Lead Ops, Grow Your Team & Profits

Regis Corporate; Ottawa; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading salon franchise in Ottawa is looking for a Salon Manager to oversee operations, mentor staff, and deliver exceptional customer service. The ideal candidate will have a cosmetology license, a strong focus on profitability, and exceptional leadership skills. This role involves setting an example for the team and ensuring a positive work environment. Flexible hours including evenings and weekends are required.

Qualifications

• Proficient in customer service and business management.
• Able to mentor and lead staff effectively.
• Willing to work flexible hours including evenings and weekends.
• Comfortable with administrative tasks and basic math.

Responsibilities

• Manage all salon operations and lead staff.
• Focus on profitability and teach stylists business skills.
• Provide hair care services to guests.
• Resolve conflicts and manage client complaints.
• Hire, train, and mentor employees.

Skills

Customer service

Leadership

Team development

Conflict resolution

Tech-savvy

Education

Current cosmetology or barber license

Job description

A leading salon franchise in Ottawa is looking for a Salon Manager to oversee operations, mentor staff, and deliver exceptional customer service. The ideal candidate will have a cosmetology license, a strong focus on profitability, and exceptional leadership skills. This role involves setting an example for the team and ensuring a positive work environment. Flexible hours including evenings and weekends are required.