Salon Manager

First Choice Haircutters Ltd.; Ajax; On-site; CAD 45,000 - 60,000; Full time

Job summary

First Choice Haircutters Ltd. in Ajax, Ontario, is seeking a Salon Manager who will lead salon operations and provide superior customer service. The successful candidate will manage staff, ensure profitable business practices, and deliver high-quality hair services. A current cosmetology or barber license is required, along with strong leadership and conflict resolution skills. Flexibility in scheduling and a tech-savvy approach are essential for success in this role.

Qualifications

• Lead by example with strong customer service skills.
• Ability to train and develop a team in a positive work environment.
• Must have a current cosmetology or barber license as per regulations.
• Willingness to work flexible hours, including evenings and weekends.
• Tech savvy and capable of performing administrative tasks.

Responsibilities

• Manage all salon operations and provide leadership for success.
• Increase clientele and business profitability through team support.
• Deliver high-quality hair care services to guests.
• Coach and mentor salon employees to foster a positive work environment.
• Handle recruitment, training, and conflict resolution effectively.

Skills

Leadership

Customer service

Conflict resolution

Training and development

Business acumen

Technical competency

Education

Current cosmetology or barber license

Job description

SALON MANAGER

If you’re looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you’ve come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you’re looking for.

WHAT YOU’LL DO

• You’ll be the heartbeat of the salon managing all operations and providing leadership and tools for success.
• Leading by example, you’ll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business.
• You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.
• You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment.
• You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.

WE’D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS

• You lead by example, are customer service at your core, and can resolve challenges with professionalism.
• You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon’s bottom line in mind.
• You have a current cosmetology or barber license as required by state/provincial regulations.
• You can and want to work a flexible schedule, including evenings and weekends.
• You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
• You need to know how to read, write, and do basic math.
• You need to be available to travel to mandatory meetings and training sessions, including overnight travel.

PHYSICAL REQUIREMENTS

• You need good eyesight to observe a guest’s hair, including close vision, color vision and ability to adjust focus.
• If you enjoy moving around and staying active you can do that here. You’ll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
• We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.