Salesforce Technical Architect

Instacart; Canada; On-site; CAD 145,000 - 161,000; Full time

Job summary

A leading grocery delivery company is seeking a Salesforce Technical Architect to design and implement scalable solutions for their Sales and Service Cloud platforms. This role involves collaborating with teams to bridge technical needs with business goals, ensuring impactful integrations and system reliability. Ideal candidates have significant Salesforce experience and relevant certifications. Competitive compensation and remote work options are available.

Benefits

Market-competitive compensation

Annual equity grant

Flex First remote work policy

Qualifications

• 8+ years of Salesforce experience, including 3+ years as a technical architect.
• Possess Salesforce Certifications: Application Architect, System Architect, and Sales/Service Cloud Consultant.

Responsibilities

• Architect and deliver efficient Salesforce solutions across Sales and Service Cloud.
• Guide development teams and bridge technical needs with business goals.
• Build integrations with platforms like ERP and marketing tools.
• Ensure system scalability, reliability, and governance compliance.

Skills

Salesforce experience

Salesforce Sales Cloud

Salesforce Service Cloud

Apex programming

Lightning Web Components (LWC)

API integration

Problem-solving

Leadership

Communication

Education

Bachelor’s degree in Information Security, Computer Science, or related field

Job description

Overview

About the Role - As a Salesforce Technical Architect, you will play a vital role in designing, implementing, and optimizing scalable solutions for our Salesforce Sales and Service Cloud platforms. You will serve as both a thought leader and a hands-on expert, translating complex business requirements into robust technical solutions while shaping the architectural direction for our business systems team. Reporting directly to the Director, you’ll drive technical innovation, collaborate with stakeholders, and empower teams to achieve exceptional results, leaving a meaningful impact across the organization.

About the Team

The Salesforce Technical Architect will join the Business Systems Team, a vital group that supports Salesforce Sales and Service operations at the core of our organization. This team is responsible for building and maintaining scalable solutions that power business workflows, integrate seamlessly with other systems, and meet evolving organizational needs. Collaboration, innovation, and accountability are hallmarks of this team, and as our Technical Architect, you’ll have the opportunity to work alongside exceptional talent as we solve the challenges of today and lay the foundation for the future.

About the Job

• Architect and deliver efficient, secure, and scalable Salesforce solutions across Sales and Service Cloud.
• Guide development teams, enforce best practices, and share knowledge. Work with stakeholders to bridge technical needs and business goals, ensuring impactful solutions.
• Build seamless integrations with platforms like ERP, marketing tools, and more.
• Ensure system scalability, reliability, and compliance with governance standards.

About You

Minimum Qualifications

• 8+ years of Salesforce experience, including 3+ years as a technical architect.
• Expertise in Salesforce Sales Cloud, Service Cloud, Apex, LWCs, and APIs. Possess the following Salesforce Certifications: Application Architect, System Architect, and Sales/Service Cloud Consultant.
• Strong communication, problem-solving, and leadership skills.

Preferred Qualifications

• Bachelor’s degree in Information Security, Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN: $145,000 — $161,000 CAD