Salesforce Solution Specialist

The Salvation Army in Canada; Toronto; On-site; CAD 105,518 - 158,288; Full time

Job summary

The Salvation Army in Canada is seeking a Salesforce Solution Specialist to lead design, development and implementation of Salesforce solutions that align with our mission and operational needs.

You will influence architecture, security, and integrations while guiding teams to deliver scalable, secure, and sustainable Salesforce capabilities across the organization, including NPSP and Experience Cloud.

Qualifications

• University degree in computer science or approved equivalent combination of education and experience.
• Salesforce Certification required.
• 5–10 years of Salesforce solutions experience including large-scale implementations and cloud technologies.
• Expert knowledge of Salesforce best practices, methodologies, and technologies.
• Strong experience with Salesforce Nonprofit Success Pack (NPSP) and Experience Cloud.
• Advanced technical communication skills for presenting complex architectural concepts to technical audiences.
• Ability to translate business requirements into scalable cloud-based solutions.
• Experience with data-driven integrations, APIs, web services, ETL processes, and enterprise patterns.
• Knowledge of Salesforce data models, UI frameworks, and process automation tools.

Responsibilities

• Influence architecture and design of Salesforce solutions for scalable, secure outcomes.
• Guide development and deployment of integrations, security frameworks, and customizations.
• Guide the squad with technical direction and best practices across capabilities.
• Design solutions aligning business requirements with long-term objectives.
• Drive successful implementation of Salesforce capabilities across the development lifecycle.
• Coordinate agile activities to ensure high-quality delivery.
• Ensure security, integration, and customization requirements are incorporated into designs.
• Support the development team in resolving complex technical challenges and maintaining platform integrity.
• Deliver innovative, reliable Salesforce solutions to enhance operational effectiveness for The Salvation Army in Canada.

Skills

Salesforce

NPSP

Experience Cloud

Cloud technologies

Education

Bachelor's degree in Computer Science or equivalent

Salesforce Certification

Tools

APIs

ETL processes

Data integration

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose

The Salesforce Solution Specialist, exists to provide technical leadership for the design, development, and implementation of Salesforce solutions that support The Salvation Army in Canada. This role ensures that solution architecture, integrations, security, and system customizations are aligned with organizational goals and operational requirements. By guiding technical direction and influencing development teams, the Specialist helps deliver secure, scalable, and effective technology solutions that enhance efficiency and enable The Salvation Army in Canada to better serve communities across the country.

Key Accountabilities

• Influence the architecture and design of Salesforce solutions to ensure scalable, secure, and effective technology outcomes.
• Guide the development and deployment of technical components, including integrations, security frameworks, and solution customizations.
• Influence the squad by providing technical direction and promoting best practices across assigned capabilities.
• Design solutions that align business requirements with long-term organizational and technology objectives.
• Drive the successful implementation of Salesforce capabilities by supporting technical decision-making throughout the development lifecycle.
• Coordinate agile activities across the squad to ensure consistent, high-quality solution delivery.
• Ensure that security, integration, and customization requirements are incorporated into solution designs and deployments.
• Support the development team in resolving complex technical challenges and maintaining platform integrity.
• Advance organizational technology goals by delivering innovative, reliable, and sustainable Salesforce solutions that enhance operational effectiveness for The Salvation Army in Canada.

Education And Experience Qualifications

• A university degree in computer science or approved equivalent combination of education and experience.
• Salesforce Certification required.
• 5-10 years of experience in Salesforce solutions, including large-scale implementations, solution and technical architecture, cloud technologies, security, data management, and application design and development within complex enterprise environments.
• Expert knowledge of Salesforce best practices, methodologies, and technologies.
• Strong experience designing, developing, and configuring solutions within Salesforce Nonprofit Success Pack (NPSP) and Experience Cloud.
• Advanced technical communication skills, including the ability to effectively present complex architectural concepts, strategies, and recommendations to technical audiences.
• Demonstrated ability to analyze business requirements and translate them into scalable, cloud-based technology solutions that support organizational objectives.
• Comprehensive understanding of data-driven integrations, including APIs, web services, ETL processes, batch jobs, and enterprise integration patterns.
• Thorough knowledge of Salesforce data models, user interface frameworks, and process automation tools to support effective solution design and delivery.
• Experience working with modern cloud platforms, Salesforce ISV solutions, and other Salesforce cloud technologies in complex technology environments.
• Strong interpersonal, analytical, and problem-solving skills, with a self-motivated, results-oriented approach; experience within the non-profit sector is considered an asset.

Compensation

The target hiring range for this position is $105,518.40 to $131,913.60 with a maximum of $158,288.00. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.