Salesforce Solution Lead

Mckesson Corporation; Mississauga; Hybrid; CAD 122,000 - 163,000; Full time

Job summary

McKesson in Mississauga, Canada, is seeking a Salesforce Solution Lead to set direction for complex Salesforce solutions and transform strategy into measurable business outcomes. You will guide cross-functional teams, manage governance, and ensure scalable, secure, and compliant solutions aligned to enterprise goals.

You will own delivery, stakeholder relationships, budgeting, and prioritization across initiatives, balancing value, risk, and capacity, while driving adoption and continuous

Qualifications

• 10+ years of experience in enterprise solution management, Salesforce delivery, technology delivery, portfolio/program management, or related field.
• Demonstrated experience leading enterprise-scale Salesforce solution strategy, roadmap development, delivery, operations, and lifecycle management.
• Experience managing complex portfolios, cross-functional dependencies, risks, issues, executive stakeholders, and measurable business outcomes.
• Experience developing business cases, prioritizing investments, managing budgets, and evaluating cost, value, and ROI.
• Working knowledge of enterprise architecture, technology governance, cybersecurity, compliance, service management, and Salesforce capabilities.
• Clear examples of leading multidisciplinary teams, vendors, or partners through complex delivery and change.

Responsibilities

• Own delivery and execution management for enterprise Salesforce solution portfolios, translating strategy into outcomes, milestones, governance, and performance measures.
• Build trusted stakeholder relationships and communicate decisions, trade-offs, progress, and business value to senior leaders.
• Lead planning, prioritization, and dependency management across initiatives balancing value, risk, cost, capacity, and sustainability.
• Drive risk, issue, and problem management across business, technology, vendors, and operations; establish mitigation plans.
• Orchestrate multidisciplinary teams, Solution Managers, strategic partners, and vendors to deliver and operate Salesforce solutions.
• Shape demand, business cases, investment recommendations, budgets, cost optimization opportunities, and value realization measures.
• Align delivery with enterprise architecture, cybersecurity, regulatory compliance, service management, and Salesforce standards.
• Champion adoption, change management, and innovation based on data and outcomes.

Skills

Salesforce delivery

Portfolio management

Stakeholder management

Budgeting

Governance

Agile

Enterprise architecture

Education

Master's or Doctoral degree preferred

Tools

Salesforce certifications (preferred)

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Salesforce Solution Lead

About the Role

The Salesforce Solution Lead sets the direction for complex enterprise Salesforce solutions and transforms strategy into measurable business outcomes. This role connects business priorities, technology roadmaps, operational needs, and investment decisions while guiding cross-functional teams through delivery and continuous improvement. As a trusted partner to senior business and technology leaders, you will create clarity across competing priorities, strengthen governance, and ensure solutions are scalable, secure, compliant, cost-effective, and aligned to enterprise goals.

What You'll Do

• Own delivery and execution management for enterprise Salesforce solution portfolios, translating strategy and roadmaps into clear outcomes, milestones, governance, and performance measures.
• Build trusted stakeholder relationships and communicate decisions, trade-offs, progress, and business value to senior business and technology leaders.
• Lead planning, prioritization, and dependency management across initiatives, balancing customer value, risk, cost, capacity, technical sustainability, and strategic goals.
• Drive risk, issue, and problem management across business, technology, vendors, and operations; establish mitigation plans and lead resolution of complex blockers.
• Orchestrate multidisciplinary teams, Solution Managers, strategic partners, and vendors to deliver and operate enterprise Salesforce solutions consistently.
• Shape demand, business cases, investment recommendations, budgets, cost optimization opportunities, and value-realization measures.
• Align solution delivery with enterprise architecture, cybersecurity, regulatory, compliance, service management, and Salesforce platform standards.
• Champion adoption, organizational change, continuous improvement, and responsible innovation based on performance data, customer outcomes, and market trends.

Basic Requirements

• 10+ years of relevant professional experience in enterprise solution management, Salesforce delivery, technology delivery, portfolio/program management, or a related field; equivalent education and experience considered, with less experience acceptable when supported by a relevant master's or doctoral degree.
• Demonstrated experience leading enterprise-scale Salesforce solution strategy, roadmap development, delivery, operations, and lifecycle management.
• Experience managing complex portfolios, cross-functional dependencies, risks, issues, executive stakeholders, and measurable business outcomes.
• Experience developing business cases, prioritizing investments, managing budgets, and evaluating cost, value, and return on investment.
• Working knowledge of enterprise architecture, technology governance, cybersecurity, compliance, service management, and Salesforce platform capabilities.
• Clear examples of leading multidisciplinary teams, vendors, or strategic partners through complex delivery and change.

Preferred Skills/Experience

• Salesforce certifications such as Salesforce Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or Salesforce Application/System Architect are preferred.
• Experience coaching Solution Managers or other delivery leaders and establishing consistent standards, operating models, or governance practices.
• Advanced communication, facilitation, negotiation, and conflict‑resolution skills with executive and technical audiences.
• Experience with Agile, product, program, portfolio, IT service management, or value‑stream practices.
• Experience using metrics such as adoption, service performance, customer outcomes, investment value, operational effectiveness, and platform health to guide decisions.
• Ability to navigate ambiguity, connect strategy to execution, and influence across a matrixed enterprise environment.
• Experience evaluating emerging Salesforce capabilities and related technologies, translating opportunities into practical, governed solution improvements.

Working Conditions

Flex & Connect work model with a requirement to be in the office two (2) days per week.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$122,100 - $162,800

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!