Salesforce Solution Consultant

Verndale; Montreal; On-site; CAD 120,000 - 140,000; Full time

Job summary

A leading digital experience agency is seeking an experienced Salesforce Solution Consultant to drive solution architecture and be a trusted client advisor. The role requires strong expertise in Salesforce and CRM processes as well as excellent communication skills. You will collaborate with clients to design innovative solutions and manage project delivery. This position involves both technical leadership and participation in marketing events. Competitive salary and benefits offered.

Benefits

Generous paid company holidays

Comprehensive health benefits

Professional development opportunities

Qualifications

• 7 years of CRM process design and implementation experience.
• Strong experience with Salesforce Field Service Lightning.
• Active Salesforce certifications or ability to achieve upon hire.

Responsibilities

• Guide clients through the implementation of Salesforce solutions.
• Translate business requirements into Salesforce solutions.
• Provide hands-on expert-level technical assistance to developers.

Skills

CRM process design

Salesforce Field Service Lightning

Client-facing communication skills

Business process optimization

Data analysis tools

Tools

Salesforce

Excel Data Loader

ETL tools

Job description

About the Salesforce Solution Consultant Position

Terrific opportunity for a Salesforce subject matter expert to take on a functional leadership role within Verndale!

The Solution Consultant will drive solution architecture in sales pursuits be a trusted client advisor and ensure consistent delivery for clients in the Salesforce space. The Solution Consultant serves as the subject matter expert in a skill and / or solution and is responsible for client delivery proposals new business opportunities and knowledge management. The Solution Consultant works closely with clients to facilitate business process analysis sessions understand and document requirements and enable the authoring / development of quality solutions that meet those requirements.

Responsibilities

• Guide clients through the implementation of Salesforce solutions
• Serves as the technical leader for Salesforce projects onsite at client locations
• Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products
• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solutions feasibility and functionality
• Design elegant innovative Salesforce solutions involving configuration of Salesforce and Managed Packages creation and refinement of complex data models external integration business process automation and other custom functionality
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resource
• Provide hands‑on expert‑level technical assistance to developers
• Design and manage the execution of test plans to ensure a quality solution is delivered
• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
• Provide expertise during sales efforts to estimate the technical level of effort
• Participate in marketing events ( meetings)
• Collaboration with Project Manager to facilitate stakeholder expectations identify project issues risks and present alternatives to alleviate or resolve those issues

Qualifications

• 7 years of CRM process design and implementation experience
• Hands‑on experience with Salesforce Field Service Lightning (FSL) is strongly preferred
• Proven ability to configure optimize and support field service workflows using FSL tools
• Minimum 3 years of Salesforce platform experience
• Proven ability to design and optimize business processes and consider integrations across disparate systems
• Excellent client‑facing written and oral communication skills
• Active Salesforce certifications or ability to achieve relevant certifications upon hire
• Knowledge of tools / applications such as Excel Data Loader used for analysis and processing data
• Exposure to enterprise integration tools and extract transformation and load (ETL) tools

Ten Great Reasons to Work at Verndale

• We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
• We are relentlessly curious and enthusiastically solve our clients complex business problems through technology data and design.
• We foster a culture that enables every person in the organization to do the best work of their career.
• We offer regular training and professional development to move careers forward.
• Client and employee satisfaction are our two most important business metrics.
• We celebrate and champion diversity equity and inclusion.
• We offer generous paid company holidays vacation and paid sick time to every employee starting on day one.
• We provide top‑of‑the‑line benefits including health dental vision 401K LTD STD Life Insurance EAP HRA and more.
• We support a healthy work / life balance.
• We are fully remote enabled and embrace the evolving definition of the workplace.

About Verndale

Verndale is a digital experience agency. Purpose‑built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston Los Angeles Montreal and Quito we design and develop digital experiences and enable marketing technologies that bring brands and their customers together.

We know that in order to do great work you have to make work great. Verndale is committed to always being a company that celebrates diversity equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success. Verndales services are built around a core methodology that encompasses Growth Strategy Experience Design Technology Enablement and Experience Optimization.

Learn more about Verndale at

Compensation & Benefits

$120000 - $140000

In accordance with applicable law the above salary range provided is Verndales reasonable estimate of the salary for this role. The actual amount may vary based on non‑discriminatory factors such as location experience knowledge skills and addition to salary Verndale also offers a competitive benefits package.

Verndale is proud of the fun diverse and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical dental life disability and a 401(k) savings plan are offered to all full‑time employees. Ample company paid holidays and personal time off make having a work‑life balance possible. For some roles remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law.

Required Experience :

Senior IC

Key Skills

Marketing, Business Process, Customer Service, Communications, Cloud, Products demonstration, C#, Database, CRM, Project Management, Client Relationship, Interpersonal skills, Sales goal, Sales Process, Analytics

Employment Type: Full-Time

Experience: years

Vacancy: 1

Monthly Salary: 120000 - 140000