Salesforce Reporting & Analytics Specialist (Hybrid)

Insight Global; Vancouver; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading data analytics firm in Vancouver is seeking a Salesforce Reporting expert for a 6-month hybrid contract. The role requires over 4 years of experience in building reports within Salesforce Service Cloud, along with strong data analysis skills and proficiency in Power BI. The candidate should possess a background in retail or e-commerce and have prior experience in a contact centre environment.

Qualifications

• 4+ years of experience in report building within Salesforce Service Cloud.
• Strong understanding of Power BI for data visualization.
• Experience in a contact centre environment.

Skills

Salesforce Service Cloud (CRM) reporting

Data analysis

Power BI for data visualization

Communication

Experience conducting meetings

Retail/E-commerce background

Contact Centre experience

Working with System Integrators

Job description

A leading data analytics firm in Vancouver is seeking a Salesforce Reporting expert for a 6-month hybrid contract. The role requires over 4 years of experience in building reports within Salesforce Service Cloud, along with strong data analysis skills and proficiency in Power BI. The candidate should possess a background in retail or e-commerce and have prior experience in a contact centre environment.