Salesforce & MuleSoft Operations Lead

Halton Region; Oakville; On-site; CAD 85,000 - 95,000; Full time

Benefits offered by this job

Career development opportunities

Diverse and inclusive work environment

Recognition for accomplishments

Job summary

A municipal government organization is seeking a Supervisor for Resident Applications (Operations) to oversee Salesforce platform management and team operations. The ideal candidate has substantial experience in Salesforce, team leadership, and a commitment to best practices. This role involves ensuring system performance, managing incidents, and leading ongoing improvements in systems and processes.

Qualifications

• 2+ years of leadership experience managing small teams.
• 6+ years of Salesforce experience in support, administration, and development.
• Strong understanding of Salesforce architecture and development best practices.

Responsibilities

• Oversee day-to-day operations of Salesforce platforms.
• Direct and supervise a team of development systems analysts.
• Ensure systems are monitored for performance and security.

Skills

Salesforce support and administration

Team leadership

Troubleshooting

Project management

Excellent communication

Education

Bachelor's degree in a related field

Salesforce certifications

Tools

Salesforce

MuleSoft

Apex

JavaScript

Job description

A municipal government organization is seeking a Supervisor for Resident Applications (Operations) to oversee Salesforce platform management and team operations. The ideal candidate has substantial experience in Salesforce, team leadership, and a commitment to best practices. This role involves ensuring system performance, managing incidents, and leading ongoing improvements in systems and processes.