Salesforce ERP Change Manager - Transformation Leader

PLATO; Ottawa; On-site; CAD 85,000 - 105,000; Full time

Job summary

An Indigenous-led software testing firm located in Ottawa is seeking an experienced IT Change Manager to oversee the change management process for Salesforce ERP implementations. This role involves developing change management frameworks, leading meetings, and coordinating with various teams to ensure smooth transitions. The ideal candidate has a Bachelor's degree and at least 5 years in IT change management, particularly in ERP environments. This position offers a chance to contribute to quality testing and a better world through technology.

Qualifications

• 5+ years of experience as an IT Change Manager in ERP or CRM environments.
• Strong understanding of Salesforce platform architecture.
• Familiarity with ITIL or ITSM frameworks.

Responsibilities

• Develop a comprehensive IT change management framework.
• Lead Change Advisory Board meetings.
• Track and report on change success rates.

Skills

Change Management

Salesforce Platform Understanding

Communication Skills

Stakeholder Management

Education

Bachelor's degree in Business Administration, IT, or related field

Tools

Salesforce DX

ServiceNow

Azure DevOps

Job description

An Indigenous-led software testing firm located in Ottawa is seeking an experienced IT Change Manager to oversee the change management process for Salesforce ERP implementations. This role involves developing change management frameworks, leading meetings, and coordinating with various teams to ensure smooth transitions. The ideal candidate has a Bachelor's degree and at least 5 years in IT change management, particularly in ERP environments. This position offers a chance to contribute to quality testing and a better world through technology.