Salesforce Delivery Lead - Process Automation & AI

Export Development Canada; Ottawa; Hybrid; CAD 109,000 - 147,000; Full time

Job summary

A financial Crown corporation is seeking a Digital Delivery Manager to lead the team in process automation and digital delivery. This position requires strong leadership skills, a background in technology, and expertise in AI. The ideal candidate has over 10 years of experience and is bilingual in English and French. This role offers a hybrid work environment with competitive compensation and benefits.

Benefits

Comprehensive Benefits

Work-Life Balance

Professional Development

Wellness Programs

Community Engagement

Qualifications

• Minimum of 10 years’ hands-on experience in the process automation technology field.
• Minimum of 3 years’ experience in a Delivery Manager role or similar.
• Advanced knowledge of AI and particularly Agentic AI.

Responsibilities

• Drive delivery across multiple projects and help the team prioritize tasks.
• Manage vendor contracts and relationships.
• Lead, coach, and grow a team of developers, ensuring they feel supported.

Skills

Leadership

Process Automation

Bilingual (English and French)

Analytical Skills

Communication Skills

Education

Post-secondary degree in Engineering, Business, or related field

Tools

Salesforce

ServiceNow

Job description

A financial Crown corporation is seeking a Digital Delivery Manager to lead the team in process automation and digital delivery. This position requires strong leadership skills, a background in technology, and expertise in AI. The ideal candidate has over 10 years of experience and is bilingual in English and French. This role offers a hybrid work environment with competitive compensation and benefits.