Salesforce Consultant

Axiom Global Technologies; Toronto; On-site; CAD 120,000 - 190,000; Full time

Job summary

Axiom Global Technologies is seeking an assessment-focused Salesforce consultant who combines deep technical expertise with enterprise architecture and strategic consulting. The role requires navigating ambiguous, interview-driven environments and delivering evidence-based recommendations.

The ideal candidate translates complex findings into actionable executive insights and provides detailed guidance for platform teams, with a focus on Marketing Cloud, Data Cloud, and governance considerations.

Qualifications

• 10+ years in Salesforce consulting or technical delivery with 3+ years in large enterprises.
• Hands-on expertise in Salesforce Marketing Cloud and Data Cloud.
• Experience with architecture assessments, debt reviews, and licensing/cost optimization.
• Excellent stakeholder management and executive communication skills.

Responsibilities

• Lead Salesforce architecture assessments and platform capability reviews.
• Evaluate licensing, credits, API usage, and data consumption.
• Integrate Salesforce with enterprise cloud data warehouses and analytics.
• Translate complex findings into actionable executive recommendations.

Skills

Salesforce Architecture

Marketing Cloud

Data Cloud

Service Cloud

Commerce Cloud

Data Modeling

Integration

Governance

FinOps

Stakeholder Mgmt

Tools

Tableau

Power BI

Snowflake

Databricks

Job description

• 10+ years of experience in Salesforce consulting, platform architecture, or technical delivery, including at least 3 years supporting large enterprise environments.
• Deep, hands-on expertise in Salesforce Marketing Cloud and Data Cloud.
• Working knowledge of Salesforce Service Cloud and Commerce Cloud, including legacy and modern architectures.
• Proven experience conducting Salesforce architecture assessments, technical debt reviews, platform capability assessments, or licensing and cost optimization initiatives.
• Experience evaluating enterprise business capabilities, operating models, governance, and platform maturity.
• Strong understanding of Salesforce licensing and consumption-based pricing, including credits, contact volumes, API usage, and data consumption.
• Experience integrating Salesforce with enterprise cloud data warehouses and analytics platforms.
• Strong understanding of data modeling, integration architecture, customer data management, consent, and privacy considerations.
• Relevant Salesforce certifications, such as Application Architect, Technical Architect, Marketing Cloud Consultant, Data Cloud Consultant, or Service Cloud Consultant.
• Excellent stakeholder management, analytical, documentation, and executive communication skills.

Technical Skills

• Salesforce Platforms: Marketing Cloud, Data Cloud, Service Cloud, B2B Commerce, and Marketing Cloud Intelligence.
• Data Platforms: Snowflake, Databricks, cloud data warehouses, and enterprise data integration.
• Analytics and Reporting: Tableau, Power BI, Marketing Cloud Intelligence, attribution, and cross-channel measurement.
• Architecture and Integration: Salesforce org design, data modeling, APIs, middleware, data flows, and legacy modernization.
• Governance and Cost Management: Licensing optimization, consumption analysis, FinOps, consent management, and PII governance.

Preferred Qualifications

• Experience with personalization, loyalty programs, retail media, or customer engagement use cases.
• Familiarity with customer identity, consent management, and marketing technology platforms.
• Experience with Tableau, Marketing Cloud Intelligence, Snowflake, or Databricks.
• Exposure to FinOps practices and enterprise cloud cost governance.
• Previous experience in the retail or consumer sector.

Ideal Candidate Profile

The ideal candidate combines deep Salesforce technical expertise with enterprise architecture and strategic consulting capabilities. They should be comfortable working in ambiguous, interview-driven environments, validating incomplete or outdated information, and developing defensible recommendations supported by evidence.

They must be able to translate complex technical findings into actionable executive-level insights while providing sufficient technical detail for platform teams to implement the recommended changes. This is an assessment-focused consulting role requiring strong analytical thinking, architectural depth, business acumen, and the ability to deliver high-quality recommendations within tight timelines.