Sales Team Lead - Marlborough Mall

Culture Alberta; Calgary; On-site; CAD 90,000 - 135,000; Full time

Benefits offered by this job

Health benefits

21 days PTO + holidays

Equity participation

Parental top-up

Job summary

Neo Financial is seeking a Sales Team Lead to guide and inspire a team of Sales Representatives in Calgary. You will drive customer acquisition for Neo Credit, Neo Money, and other products, coaching reps, managing event schedules, and leading by example at activation booths.

The role requires strong communication, organizational skills, and a proven track record of meeting targets. Evening and weekend event coverage is expected as schedules demand.

Qualifications

• Proven experience meeting or exceeding targets in a sales role.
• Experience leading, supervisory, or coaching a team (ideally in sales).
• Strong communication, interpersonal, and organizational skills.
• Flexibility to work evenings and weekends to match event schedules.

Responsibilities

• Coach, mentor, and provide ongoing feedback to Sales Representatives to improve product knowledge and sales skills.
• Create and optimize team schedules for maximum event coverage, and oversee the setup and teardown of branded activation booths.
• Monitor individual and team sales targets, implement strategy adjustments, and generate regular performance reports for management.
• Lead by example by providing hands-on support at events and actively selling Neo products to hit revenue goals.

Skills

Sales leadership

Team coaching

Event operations

Performance tracking

Customer acquisition

Job description

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

The Role

We are looking for a motivated Sales Team Lead to manage and inspire a team of Sales Representatives. You will drive customer acquisition by coaching your team to successfully sign up users for Neo Credit, Neo Money, and other products!

What You'll Do:

• Coach & Develop: Train, mentor, and provide ongoing feedback to Sales Representatives to improve their product knowledge and sales skills.

• Manage Operations: Create and optimize team schedules for maximum event coverage, and oversee the setup and teardown of branded activation booths.

• Drive Performance: Monitor individual and team sales targets, implement strategy adjustments, and generate regular performance reports for management.

• Lead by Example: Provide hands-on support at events, troubleshoot issues, and actively sell Neo products to hit revenue goals.

What We’re Looking For:

• Proven experience meeting or exceeding targets in a sales role.

• Experience leading, supervisory, or coaching a team (ideally in sales).

• Strong communication, interpersonal, and organizational skills.

• Flexibility to work evenings and weekends to match event schedules.

Total Rewards

As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make.

Salary: We provide a strong base salary aligned with market ranges. Final compensation is based on your skills, experience, and scope. For exceptional talent, we’re prepared to go above and beyond.

What does life as an Owner at Neo Include?

• You will redefine the financial landscape with top talent in Canada to help everyday Canadians win, and grow quickly while doing it
• For eligible roles, ownership structure that enables you to share in our path to victory
• Collaborating with the brightest minds to build something meaningful, united by a shared commitment to innovation, curiosity, and excellence
• Flexible health benefits & life insurance
• 21 Days PTO + stat holidays, and personal leave
• Health & personal spending accounts
• A wide variety of discounts through our partner network
• Access to early use of products and discounts on fixed-term Neo mortgages
• Parental top-up & equity vesting during long term leave
• Neo night events
• Company wide huddles, and education

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world‑class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

At Neo, ownership is part of how we think and operate. For select roles, equity participation reinforces that mindset by giving employees a direct stake in the company’s long‑term success. Regardless of role, every team member is expected to think like an owner and make decisions that move the business forward.

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.

Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.