Sales Support Specialist

Deep Trekker Inc.; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Job summary

A technology company in underwater robotics is looking for a Sales Support Specialist to assist the sales team with administrative tasks, lead qualification, and prospecting. The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for technology. This role offers a competitive salary, RRSP matching, and opportunities for advancement in a dynamic work environment.

Benefits

Competitive salary and benefits package

RRSP matching

Opportunities for growth and advancement

Qualifications

• Proven ability to build rapport and establish relationships with potential clients.
• A highly motivated and results-oriented individual with a strong work ethic.
• A passion for technology and a desire to learn about the underwater robotics industry.

Responsibilities

• Assist Account Executives in preparing for sales calls and presentations.
• Qualify inbound leads and assess their potential for becoming customers.
• Identify and qualify potential clients through various channels.

Skills

Strong organizational skills

Excellent written and verbal communication

Ability to build rapport

Time management skills

Experience with CRM systems

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

HubSpot

LinkedIn Sales Navigator

ZoomInfo

Job description

About the Role

The Sales Support Specialist will play a crucial role in supporting our sales team by handling inbound leads, assisting with follow-up on quotes and meetings, and providing key administrative support to free up time for higher-value sales activities. This role will also be responsible for helping with trade show leads, sales research, and maintaining consistent communication efforts across the team. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

• Sales Support: Assist Account Executives in preparing for sales calls and presentations.
• Schedule meetings, demos, and site visits.
• Manage trade show contacts: Input trade show contacts into CRM systems and send follow-up emails.
• Manage inbound customer inquiries and incoming communications with friendly and helpful attitude.
• Assist the sales team by following up on sent quotes and meetings, ensuring consistent touchpoints with prospects.

• Lead Qualification & Nurturing: Qualify inbound leads and assess their potential for becoming customers.
• Schedule and conduct introductory calls with potential clients.
• Nurture leads through personalized follow-up and provide valuable information about Deep Trekker's solutions.

• Prospecting & Lead Generation: Identify and qualify potential clients through various channels, including LinkedIn Sales Navigator, ZoomInfo, and other prospecting tools.
• Conduct thorough research on target accounts and industries.
• Execute targeted email campaigns and conduct outbound calls to generate qualified leads.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field is preferred
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proven ability to build rapport and establish relationships with potential clients
• Experience with CRM systems (HubSpot preferred)
• Proficiency in using sales prospecting tools (LinkedIn Sales Navigator, ZoomInfo, etc.)
• A highly motivated and results-oriented individual with a strong work ethic
• A passion for technology and a desire to learn about the underwater robotics industry

Benefits

• Competitive salary and benefits package
• RRSP matching
• Opportunity to learn the entire sales cycle and develop valuable sales skills
• Exposure to cutting-edge technology and the exciting world of underwater robotics
• A dynamic and supportive work environment with opportunities for growth and advancement

Deep Trekker is an equal-opportunity employer, and we encourage applications from candidates of all backgrounds and identities. Applicants who require a reasonable accommodation to complete the application and/or interview process should notify us at [e-mail].

Join the Deep Trekker team and contribute to the future of underwater robotics!