Sales Support Executive

Gold Wind Engineering (S) Pte Ltd; Alberta; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading engineering solutions provider in Canada is seeking a Sales Support Executive to support the sales team by providing administrative assistance and excellent customer service. The ideal candidate will have at least 2 years of experience in a similar role, strong organizational skills, and proficiency in Microsoft Office and CRM software. Opportunities for professional development and flexible work arrangements are offered.

Benefits

Generous annual leave

Professional development opportunities

Flexible work arrangements

Team-building activities

Qualifications

• Minimum 2 years of experience in sales support or customer service, preferably in engineering.
• Strong administrative and organizational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Providing administrative support to the sales team.
• Assisting with order processing and invoicing.
• Handling customer inquiries to maintain strong client relationships.
• Monitoring sales performance metrics.

Skills

Sales support experience

Customer service

Microsoft Office proficiency

CRM software knowledge

Autocad / 3D Autocad knowledge

Job description

Gold Wind Engineering (S) Pte Ltd – Woodlands

Joining Gold Wind Engineering (S) Pte Ltd as a Sales Support Executive, you will play a vital role in supporting the sales team and contributing to the company's continued success in the Woodlands North Region. This full-time position will see you working closely with the sales team to provide administrative and customer service support, ensuring a seamless experience for our clients.

What you'll be doing

• Providing administrative support to the sales team, including scheduling appointments, preparing presentations, and managing customer data
• Assisting with order processing, invoicing, and other sales-related administrative tasks
• Handling customer inquiries and providing excellent customer service to build and maintain strong client relationships
• Collaborating with the marketing team to support lead generation and promotional activities
• Monitoring and reporting on sales performance metrics to identify areas for improvement
• Participating in team meetings and contributing to the development of sales strategies

What we're looking for

• Minimum 2 years of experience in a sales support or customer service role, preferably in the engineering or manufacturing industry
• Strong administrative and organisational skills, with the ability to multitask and prioritise effectively
• Excellent communication and interpersonal skills, with a customer-focused approach
• Proficient in using Microsoft Office suite and CRM software
• A team player with a positive attitude and a willingness to learn
• Knowledge of the engineering industry and sales best practices would be an advantage
• Knowledge on Autocad / 3D Autocad is a must

What we offer

• Generous annual leave and sick leave entitlements
• Opportunities for professional development and career advancement
• Team-building activities and social events
• Flexible work arrangements to support work-life balance
• Monday - Friday / 9am - 6pm

About us

Gold Wind Engineering (S) Pte Ltd is a leading provider of engineering solutions in the Woodlands North Region. With over a decade of experience in the industry, we pride ourselves on delivering high-quality products and exceptional customer service. Our team of dedicated professionals is committed to innovation, sustainability, and the continuous improvement of our operations. As we continue to grow, we are looking for talented individuals who share our passion for excellence and are ready to contribute to our success.

Apply now to become a part of our dynamic team and take the next step in your career.