Sales Support Coordinator (Quotation / Manufacturing / 5 Days / North)

EA Recruitment Pte Ltd; Alberta; On-site; CAD 45,000 - 60,000; Full time

Job summary

A well-established automation electronics manufacturing company in Alberta, Canada, is seeking a candidate for a sales coordination role. Responsibilities include preparing quotations, managing customer orders, and generating sales reports. The ideal candidate should have a diploma or degree in Business Administration and 1 to 3 years of experience in sales coordination or customer service roles. This position offers variable bonuses and excellent welfare benefits.

Benefits

Variable Bonus

Excellent Welfare

Qualifications

• 1 to 3 years of relevant experience in sales coordination or customer service roles.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Collaborate with relevant departments to expedite order fulfillment.
• Address inquiries and provide information on products and order status.
• Generate and maintain sales reports.

Skills

Sales coordination

Customer service

Data analysis

Education

Diploma / Degree in Business Administration or related disciplines

Job description

• Working hour: 8:30am – 5:30pm (Mon – Fri)

• Company located at Woodlands

• Variable Bonus + Excellent Welfare

• Well Established Automation Electronics Manufacturing Company

Job Scope

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Requirement

• Diploma / Degree in Business Administration or related disciplines
• 1 to 3 years of relevant experiences in sales coordination / customer service roles

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.