sales supervisor - retail

Green Mobile; Port Perry; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail mobile dealer in Port Perry is seeking a Sales Supervisor to lead the sales team, develop strategies to acquire new business, and ensure high levels of customer satisfaction. The ideal candidate will have strong organizational and customer service skills and a flexible availability for retail hours. This position offers a wage of $36.25 - $37.25 hourly, with full-time permanent employment.

Qualifications

• Excellent organizational and problem-solving skills.
• Positive attitude and professionalism.
• Flexibility to work retail hours including evenings and weekends.

Responsibilities

• Maximize sales opportunities and support associates.
• Develop and lead marketing programs for new business.
• Coach and develop a high-performing sales team.
• Ensure compliance with health and safety legislation.
• Monitor inventory levels and process transactions.

Skills

Organizational skills

Problem-solving skills

Customer service skills

Flexibility

Knowledge of mobile technology

Education

Secondary (High) school graduation certificate

Job description

Job details

• Position: Sales Supervisor - Retail
• Employer: Gatto Bros Inc. O/A Green Mobile (TELUS | Koodo Authorized Dealer)
• Location: 1869 Scugog St, Unit 14, Port Perry, ON L9L 1J1, Canada
• Work Location: Port Perry, ON (On site)
• Wages: $36.25 - $37.25 hourly
• Hours: 32 to 40 hours per week
• Term of employment: Permanent Full time
• Education: Secondary (High) school graduation certificate
• Experience: 7 months to less than 1 year
• Language: English

Responsibilities

• Maximize sales opportunities by supporting the sales capabilities of associates and leveraging current sales techniques and best practices within the organization.
• Develop and lead marketing and outreach programs to acquire new business and increase market share.
• Coach, train, and develop a high-performing team in the areas of sales, service and support.
• Remain knowledgeable on general company policies and procedures and provide ongoing guidance and training to associates related to these policies.
• Ensure compliance with health and safety legislation; promote and maintain a safe working environment and follow all company safety protocols.
• Report unsafe conditions to management promptly.
• Support privacy policies and ensure compliance with associates.
• Monitor inventory levels and place ongoing orders; authorize inventory returns.
• Review POS transactions and daily deposit amounts for accuracy; communicate results to management.
• Process payments and transactions; manage cash and other forms of payment.
• Perform weekly sales audits and prepare necessary paperwork for accuracy.
• Prepare and manage reports relating to sales, KPIs, inventory and employee management.
• Ensure high level of customer satisfaction and resolve issues pre- and post-sale; manage escalations and complaints.
• Sell and assist customers; create work schedules for store associates and delegate duties and tasks; supervise and coordinate activities of employees and store.

Qualifications

• Excellent organizational and problem-solving skills; positive attitude, professionalism, and passion for leading.
• Excellent customer service and resolution skills.
• Flexible availability to work retail hours including evenings and weekends.
• Working knowledge and interest in mobile phone technology.

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