sales supervisor - retail

Circle K; Northwestern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in Northwestern Ontario is seeking a dedicated individual for a supervisory role in their store. You will oversee daily operations, manage staff, and ensure exceptional customer service. Ideal candidates will have at least a secondary school graduation certificate and experience in retail management, allowing for a dynamic and fast-paced work environment. The role offers a permanent position with flexible hours.

Qualifications

• Minimum of 1 year experience in a retail setting.
• Ability to supervise a team of 3-4 individuals.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise and manage daily retail operations.
• Resolve customer complaints effectively.
• Establish work schedules for staff.

Skills

Supervisory skills

Interpersonal skills

Multitasking

Reliability

Problem-solving

Education

Secondary (high) school graduation certificate

Job description

Work Term

Permanent

Work Language

English

Hours

30 to 40 hours per week

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years or equivalent experience

Work setting

• Retail business

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Supervise office and volunteer staff

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Efficient interpersonal skills
• Reliability
• Dependability
• Initiative
• Ability to multitask

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers