sales supervisor - retail

END OF THE ROLL; Nanaimo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A retail business in Nanaimo is seeking a Store Supervisor to manage daily operations. The ideal candidate will oversee sales staff, handle merchandise, and ensure excellent customer service. Applicants should possess a secondary school graduation certificate and at least 1 year of supervisory experience. This is a permanent position, requiring 40 hours of work per week in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of supervisory experience.
• Ability to handle heavy loads and work in a fast-paced environment.
• Strong interpersonal skills for effective communication.

Responsibilities

• Assign sales workers to duties.
• Sell merchandise and establish work schedules.
• Resolve customer requests and complaints.

Skills

Client focus

Excellent oral communication

Flexibility

Attention to detail

Organized

Team player

Education

Secondary (high) school graduation certificate

Tools

Cellular phone

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting

• Urban area
• Retail business

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Own tools / equipment

• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week