sales supervisor - retail

Petro-Canada; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in London, Ontario, is seeking a Sales Supervisor to manage sales staff and ensure customer satisfaction. Responsibilities include hiring, training, and assigning duties, as well as managing inventory and preparing sales reports. Successful candidates will have a secondary school diploma and experience in retail. A strong focus on communication and client service is essential.

Qualifications

• Minimum of 7 months of relevant experience.
• Ability to supervise and coordinate activities of workers.
• Strong interpersonal and organizational skills.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Order merchandise.
• Establish work schedules.
• Prepare reports on sales volumes.
• Resolve customer issues.
• Organize inventory.

Skills

Accurate

Client focus

Excellent oral communication

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 7 months to less than 1 year

Work location: On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Retail business

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Cashiers
• Retail salespersons and sales clerks

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player