sales supervisor - retail

Government of Canada; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government organization in Hamilton is looking for a supervisor to manage staff including apprentices and sales workers. The role requires prior experience in supervision and strong communication skills. Responsibilities include hiring, training, and preparing reports on sales and personnel. The position is on-site only, with no remote work options available.

Qualifications

• 1 year to less than 2 years of experience in a supervisory role.
• Ability to handle heavy loads and perform physical tasks.
• Skills in managing staff and resolving customer complaints.

Responsibilities

• Supervise staff and assign duties.
• Hire, train, and evaluate employees.
• Order and manage inventory.
• Prepare reports on sales and personnel matters.

Skills

Excellent oral communication

Flexibility

Reliability

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Experience and specialization

• MS Outlook

Additional information

• Fast-paced environment
• Handling heavy loads
• Manual dexterity
• Walking
• Ability to distinguish between colours
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Excellent oral communication
• Flexibility
• Reliability
• Excellent written communication
• Ability to multitask