sales supervisor - retail

Mr Lube; Golden Horseshoe; On-site; CAD 40,000 - 50,000; Full time

Job summary

A reputable retail service company in Golden Horseshoe is seeking a supervisor to oversee staff and daily operations. Responsibilities include managing sales workers, hiring and training personnel, and ensuring customer satisfaction. Ideal candidates will have a secondary school diploma and experience in a fast-paced retail environment. We offer a permanent position with competitive hours.

Qualifications

• Must have supervisory skills to manage staff effectively.
• Experience in customer service is crucial.
• Ability to handle cash transactions and manage finances.

Responsibilities

• Supervise and coordinate activities of workers.
• Hire and train staff, ensuring effective onboarding.
• Manage inventory and sales reports.

Skills

Supervision

Customer service

Cash management

Team coordination

Inventory management

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Retail service establishment

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Ability to multitask

Experience

• 7 months to less than 1 year
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week