Sales Supervisor (FT), AX Outlet, McArthurGlen

A|X Armani Exchange Outlet; Richmond; On-site; CAD 2,755,200 - 3,168,480; Full time

Benefits offered by this job

Commission

Retail Bonus Program

Employee Referral Bonus Program

RRSP with Company Matching

Paid Time Off

Parental Leave Top-Up

Job summary

Giorgio Armani Canada Corporation is seeking a Sales Supervisor for Armani Exchange Outlet, McArthurGlen Outlets. You will lead a diverse sales team, inspire staff, and drive exceptional client experiences while ensuring efficient store operations.

You will coach on the shop floor, shape client relationship strategies, and maintain integrity and strategic leadership in a dynamic luxury retail setting. Strong communication and flexibility are essential.

Qualifications

• Demonstrated success as a Client Advisor with team impact.
• College or post-secondary degree preferred.
• Strong verbal and written communication and influence skills.
• Experience with retail systems and MS Office programs.
• Open availability including holidays, nights, weekends.

Responsibilities

• Lead by example on the sales floor to drive revenue and client experience.
• Provide in-the-moment coaching and input on client relationship strategies.
• Ensure effective store operations and clear communications across the team.
• Inspire and motivate the team to deliver Armani customer service.

Skills

Client Advisor

Team Player

Excellent Communication

Retail Systems

Office Programs

Flexible Schedule

Languages (multilingual)

Education

College/Post-Secondary degree preferred

Tools

Excel

Word

PowerPoint

Job description

Sales Supervisor | Full-Time | Armani Exchange Outlet, McArthurGlen Outlets
This posting is for an existing vacancy
As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will assist in aligning the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a Sales Supervisor, you will also provide input on client relationship strategies. Your daily presence on the sales floor will drive excellence in client experiences and ensure that associates are receiving in-the-moment coaching. You will help shape and execute store strategies to build trusting relationships with clients and associates to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. As a member of the management team, you will also be responsible for driving sales personally and through the team.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Demonstrated success as a Client Advisor in results and strong team player
• College/Post-Secondary degree preferred
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate team
• Experience with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
• Open availability and able to work a flexible schedule, including holidays, nights and weekends
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset

Why Join Us

Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion & design provoke a confident state of being for all people by fostering beauty in the world.

The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange.

This role offers a pay rate of $20.00 to $23.00/hour plus commission and bonus, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions.

OUR CULTURE

As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure.

OUR BENEFITS

COMPENSATION: Commission (Eligibility Based on Position) Retail Bonus Program Employee Referral Bonus Program

PAID TIME: Paid Time Off for Vacation and Sick Days Pregnancy & Parental Leave Top-Up Long-Term Disability Paid Time Off to Volunteer in your Community

SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates

NOTE: Benefits may vary based on position eligibility

YOUR CAREER

Training and Development Opportunities Rewards and Recognition programs Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.