Sales Service Representative

Joseph Ribkoff; Calgary; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading fashion brand in Calgary is seeking a Service Representative to assist accounts with sales maximization and customer service. The role includes booking appointments with buyers, managing deliveries, and evaluating point of sale materials. Ideal candidates will have at least three years of sales experience, preferably in fashion, and must be prepared to travel.

Qualifications

• Minimum three years of sales experience, preferably in fashion.
• Ability to develop loyal business relationships with customers.
• Ability to thrive in a competitive, dynamic, and quota-driven environment.

Responsibilities

• Co-Host booking appointments with buyers each season.
• Follow up with buyers for all orders and delivery information.
• Maximize and elevate brand exposure through co-op advertising.

Skills

Sales experience

Customer service

Negotiation skills

Analytical skills

Business acumen

Job description

Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with.

Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has never ceased to propel our company’s vision, Joseph Ribkoff has been an ally to women, dressing them with flair and perfect fit for over 65 years. From our quality and distinctly designed products to our unwavering commitment to retail partners, Joseph Ribkoff’s values resonate in everything we do and create.

Today, his legacy lives on through the work of a devoted, talented team operating from the four corners of the world. Sold in over 60 international markets, Joseph Ribkoff is a global emblem of quality and elegance.

Montreal Corporate Head Office, where most of their employees are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing facilities.

Reporting to the Regional Sales Manager, the Service Representative will assist specific accounts in the maximization of sales and service by presenting ongoing collections to the buyers working in partnership with the Sales Representative.

Responsibilities

• Co-Host booking appointments with buyers each season.
• Provide buyers with updated lists and details for immediate stock.
• Follow up with buyers for all orders and delivery information.
• Liaise with Customer Service and Sales Admin for all confirmation of stock and deliveries.
• Validate deliveries with buyers (early shipments, delays, requests for extension etc.)
• Execute business development needs with new and existing customers.
• Evaluate and coordinate point of sale materials for existing stores.
• Maximize and elevate brand exposure through co-op advertising and merchandising.
• Amplify events by working through pre-event opportunities and stock levels.
• Interim sales representative role in transitioning territories within the Region.
• Attending trade shows and in-store events, as required.

Required Qualifications

• Minimum three years of sales experiences / customer service (preferably in fashion)
• Ability to develop loyal business relationships with customers.
• Good business acumen, negotiation skills, leadership, and influence
• Ability to thrive in a competitive, dynamic, and quota-driven environment.
• Effective analytical and territory planning skills.
• Able to work autonomously.
• Ready to travel within the territory.
• Hold a valid driver’s license and passport.
• Travel required.