Sales Professional

Ralph Lauren; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

Ralph Lauren, located in Toronto, is seeking an experienced Sales Professional to create extraordinary client experiences. You will provide exceptional customer service and elevate the in-store experience.

The ideal candidate has 1–3 years of relevant experience, excellent interpersonal skills, and a passion for the Ralph Lauren brand. This role requires nurturing client relationships and exceeding sales goals in a fast-paced environment.

Qualifications

• 1–3 years of prior relevant work experience.
• Well-developed written and verbal skills.
• Ability to build and maintain strong working relationships.
• Attention to detail in a high-pressure environment.
• Genuine desire to work with people.

Responsibilities

• Provide exceptional customer service and hospitality.
• Elevate in-store experience for customers.
• Develop strong product knowledge across the RL Lifestyle catalogues.
• Maintain professional appearance and behaviors.
• Adhere to company policies and procedures at all times.

Skills

Excellent interpersonal skills

Strong organizational skills

Proficient in English

Ability to multi-task

Self-starter/proactive mindset

Passion for the Brand

Job description

About the Company

Ralph Lauren, a globally recognized premium lifestyle brand, seeks an experienced Sales Professional.

Job Overview

The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. They must have the selling skills, confidence and drive to exceed sales goals. The role requires building and nurturing client relationships, expanding client interest in the brand, and acting as a brand ambassador to consistently exceed customer expectations and achieve sales targets.

Responsibilities

• Provide exceptional customer service and hospitality by greeting, listening, and assisting customers to exceed their expectations and demonstrate excellent knowledge of the product and styling.
• Elevate in‑store experience by consistently delivering memorable moments to every customer.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Drive consistent business through key product pillars and full price volume across all Ralph Lauren lifestyles.
• Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products.
• Develop strong product knowledge across the RL Lifestyle catalogues.
• Be well informed about the company history, current events and general information about Ralph Lauren.
• Be knowledgeable in current industry trends and technology including familiarity with competition.
• Maintain a professional appearance and behaviors and follow the Ralph Lauren dress, presentation and grooming standards.
• Support and leverage all company initiatives related to product launches, customer experience and selling.
• Adhere to company policies and procedures at all times.
• Assist with inventory, special events and projects as needed.
• Perform opening and closing store duties as needed.
• Maintain open, professional and ongoing communications with store management, peers and corporate partners.
• Ability to network and socialize with target customers.

Qualifications

• 1–3 years of prior relevant work experience.
• Well‑developed written and verbal skills.
• Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Strong organizational skills and attention to detail.
• Ability to multi‑task in a high‑pressure environment.
• Self‑starter/proactive mindset and passion for learning.
• Positive energy and genuine desire to work with people.
• Proficient in English; other languages a plus.
• Passion for the Brand and thriving in a selling environment.