Sales person and customer service representative

JDM Nagoya autoparts; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A Japanese auto parts retailer in Montreal seeks a motivated Salesperson to assist customers with auto parts. The ideal candidate should have strong communication skills and knowledge of Japanese car brands. Responsibilities include handling sales inquiries, maintaining inventory, and providing exceptional customer service. This full-time position offers a competitive salary and opportunities for career advancement.

Benefits

Competitive salary

Opportunities for training

Qualifications

• Experience in auto parts sales or automotive industry preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist customers in selecting auto parts.
• Provide accurate information on products.
• Handle sales inquiries and transactions.
• Maintain inventory accuracy.
• Communicate with suppliers for restocking.

Skills

Interpersonal skills

Negotiation skills

Knowledge of Japanese car brands

Bilingual ability (English and French)

Basic computer skills

Job description

Overview

We are looking for a motivated and knowledgeable Salesperson to join our Japanese auto parts team. The ideal candidate will have a passion for cars, strong communication skills, and the ability to provide exceptional customer service. You will be responsible for assisting customers, identifying parts, processing sales, and maintaining product knowledge about Japanese vehicles and components.

Duties

• Greet and assist customers in selecting the correct auto parts for their vehicles.
• Provide accurate information on product features, pricing, and compatibility.
• Handle phone, online, and in-person sales inquiries.
• Prepare quotes and invoices, process payments, and complete sales transactions.
• Maintain inventory accuracy and ensure the display area is clean and organized.
• Communicate with suppliers to order or restock parts as needed.
• Build and maintain relationships with regular customers and garages.
• Stay updated on new Japanese auto models, aftermarket parts, and product lines.

Skills

• Excellent interpersonal and communication skills to effectively engage with customers.
• Strong negotiation skills with a focus on closing sales.
• Ability to work in a fast-paced environment while managing multiple tasks.
• Experience in auto parts sales or automotive industry (preferred).
• Strong knowledge of Japanese car brands (Toyota, Honda, Nissan, Subaru, etc.).
• Excellent communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Basic computer skills (POS systems, ebay, paypal, email, office, social media).
• Bilingual ability (English and French) is an asset.

Work Conditions

Full-time position; includes Saturdays as needed.

Competitive salary.

Opportunities for training and career advancement in the automotive field.