Sales Operations Specialist

Apple Inc.; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company in Toronto seeks a Sales Operations Specialist to manage sales processes, ensure data quality, and improve operational efficiencies. The ideal candidate has 5+ years in sales operations, strong data management skills, and proficiency in Excel and Tableau. This role offers a unique opportunity to drive innovation and efficiency in a dynamic environment.

Qualifications

• 5+ years of experience driving efficiencies within various sales domains.
• Deep understanding of enterprise data management.
• Proficient in business systems for data management and reporting.

Responsibilities

• Manage core sales processes like data quality and governance.
• Analyze large datasets impacting revenue and compensation.
• Support channel partner onboarding and system support.

Skills

Driving efficiencies

Enterprise data management

Excel

Tableau

CRM processes

Education

Bachelor’s degree or equivalent education

Tools

SFDC

Core Data Management

Job description

Toronto, Ontario, Canada Sales and Business Development

Imagine what you could do here! The people here at Apple don't just create products — they create the kind of wonder that has revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry- leading environmental efforts. Join Apple, and help us leave the world better than we found it.As a Sales Operations Specialist this role is responsible for the end-to-end management of core sales processes, including design, implementation, and execution. Key areas of focus include data quality and governance, channel program execution, and incentive processing.Success in the role requires an ability to work optimally and efficiently across multiple organizations.

Description

- Critical administration of internal systems such as Core Data Management, Territory Management, GMACC, Sales Exception Approval, Conditional Rebate Tool, and MyAccess.- Process, match and analyze a large dataset, directly impacting revenue recognition and sales team compensation.- Support channel partner onboarding and Apple systems support.- Advocate for, and participate in, the testing and implementation of new tools and processes to support business processes.- Address reporting needs, ensuring data accuracy, punctuality, and integrity.- Have a constant “efficiency” approach, applying expertise and customer feedback to identify better way to do things to enable Sales to focus on sales.

Minimum Qualifications

• Generally requires 5+ years of experience driving efficiencies within Enterprise, Education, Carrier, and Consumer sales. Proven ability to improve performance through strategic account management, channel partner programs, incentive design, and sales compensation optimization.
• Deep understanding of enterprise data management (Master Data Management, Data Quality, Data Governance).
• Proficiency in the use of business systems and applications used for data management and reporting.
• Strong Excel and Tableau skills to manage and analyze large data sets.
• Familiarity with SFDC, CRM end-to-end processes and CRM functional domains.
• Experience driving process improvement projects including management and prioritization of change and enhancement requests.

Preferred Qualifications

• Solid interpersonal and presentation skills with the ability to quickly establish trust, credibility, and influence across partners.
• Bachelor’s degree or equivalent education.