Sales Operations Manager (Outbound Sales)

Apollo.io; Canada; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading sales and marketing platform in Canada is seeking a Sales Operations Manager (Outbound Sales) to optimize outbound campaigns and enhance rep productivity. The ideal candidate will have over 5 years of sales operations experience, strong analytical abilities, and a background in high-growth SaaS environments. This is a remote position offering the opportunity to innovate with AI-driven strategies.

Benefits

Resources for personal growth

Collaborative work environment

Focus on innovation and impact

Qualifications

• 5+ years of experience in Sales Operations, Revenue Operations, or a related role.
• Demonstrated experience supporting Account Executives and/or Account Management teams.
• Strong background in outbound campaign design, reporting, and process adherence.
• Experience in fast-paced, product-led, high-growth SaaS companies.

Responsibilities

• Design and launch new outbound campaigns using Apollo tool.
• Implement and test Apollo’s AI features.
• Maintain campaign documentation, roadmaps, and calendars.
• Set goals and drive acceleration of campaigns.
• Manage data accuracy through reviews and audits.

Skills

Sales Operations expertise

Data analysis

Cross-functional collaboration

Operational problem solving

Job description

Sales Operations Manager (Outbound Sales)

Remote, Canada

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Apollo.io provides sales and marketing teams with verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform.

About the Role

We are seeking a highly motivated and detail-oriented Sales Operations Manager (Outbound Sales) to join our Revenue Operations team. This role will be the primary operational partner to Apollo’s Account Executive and Account Management teams, working closely with sales leadership to orchestrate outbound-focused campaigns.

Your primary goal will be to increase rep productivity by +5% through outbound pipeline generation. You will design and manage campaigns, build processes for accountability and execution, and ensure operational excellence across outbound motions. This role is ideal for a proactive, data-driven operations professional who thrives in high-growth environments and can balance execution with strategic planning.

What You’ll Do

Campaign Operations

• Design and launch new outbound campaigns using the latest and greatest from our own Apollo tool
• Be at the forefront of our Ai innovation, implementing and testing Apollo’s Ai features into our campaigns
• Maintain campaign documentation, roadmaps, and calendars.
• Set goals, and drive acceleration where we’re exceeding, and troubleshoot where we’re falling behind.
• Inspection and ensure accountability to playbooks and activity adherence.
• Manage data accuracy through reviews and audits.
• Liaise with Sales leaders to build outbound strategies and campaigns.
• Provide data support for whitespacing, champion mapping, leadership outreach, and account penetration.
• Ensure alignment on execution and adherence to account planning workflows.

Deliverability & Capacity

• Configure new users with appropriate domains and manage requests for large-scale outbound campaigns.
• Collaborate with Corporate Engineering, external deliverability consultants, and Marketing (DG) to ensure best practices and knowledge sharing.

Qualifications and Experience

• 5+ years of experience in Sales Operations, Revenue Operations, or a related role.
• Demonstrated experience supporting Account Executives and/or Account Management teams.
• Strong background in outbound campaign design, reporting, and process adherence.
• Experience working in fast-paced, product-led, high-growth SaaS companies.
• Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving.

We are AI Native

Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy toown your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

We welcome applicants from diverse backgrounds and are an equal opportunity employer. Voluntary self-identification of veteran status, disability status, and other demographic information is requested for government reporting purposes where applicable. Completion is voluntary and information is kept confidential.