Sales Operations Lead (IC) - RFP, CRM & Analytics

Harris Computer; Markham; Remote; CAD 95,000 - 125,000; Full time

Job summary

A leading software provider is seeking a Director of Sales Operations. This remote role focuses on optimizing sales processes, managing CRM tools, and leading RFP responses in the utility software industry. The ideal candidate will have significant experience in Sales Operations and Proposal Management, with a strong grasp of regulatory requirements. A bachelor's degree and 7+ years in relevant fields are required. Offers competitive salary and comprehensive benefits.

Benefits

3 weeks' vacation

Comprehensive Medical, Dental, and Vision benefits

Employee stock ownership

Remote work options

Qualifications

• 7+ years of experience in Sales Operations or Proposal Management.
• Proven success managing complex RFPs for municipal or utility clients.
• Strong understanding of CIS software and utility billing processes.

Responsibilities

• Design and optimize sales workflows for enterprise sales.
• Manage CRM systems and track client interactions.
• Lead full lifecycle of RFP responses for utility billing software.

Skills

Sales Operations

Proposal Management

CRM Management

Strong Communication

Project Management

Education

Bachelor’s degree in business, Marketing, or related field

MBA or advanced degree

Tools

Salesforce

RFPIO

Loopio

Job description

A leading software provider is seeking a Director of Sales Operations. This remote role focuses on optimizing sales processes, managing CRM tools, and leading RFP responses in the utility software industry. The ideal candidate will have significant experience in Sales Operations and Proposal Management, with a strong grasp of regulatory requirements. A bachelor's degree and 7+ years in relevant fields are required. Offers competitive salary and comprehensive benefits.