Sales & Office Administrator

Payworks; Cambridge; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading workforce management solutions provider in Canada is seeking a Sales & Office Administrator to manage office operations and support the sales team. You will ensure efficient processes while helping organize internal events and maintaining documentation. The ideal candidate has 3–5+ years of experience, strong organizational skills, and proficiency with Microsoft Office and CRM systems. This role offers a hybrid work model and comprehensive benefits.

Benefits

Comprehensive employer paid benefits

Professional development opportunities

Flexible work options

Community-mind culture

Annual Lifestyle Spending Account

Qualifications

• 3–5+ years of experience in office administration, sales support, or similar operational roles.
• Strong proficiency in Microsoft Office Suite and CRM systems.
• Exceptional organizational skills with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Comfortable working independently in a fast-paced environment.

Responsibilities

• Oversee daily office operations and IT coordination.
• Maintain CRM records, prepare quotes/contracts, and track sales metrics.
• Organize internal events and employee engagement activities.
• Collaborate with Sales, HR, IT, and Finance for smooth operations.

Skills

Microsoft Office Suite

CRM systems experience

Organizational skills

Communication skills

Problem-solving

Time-management

Tools

Salesforce

HubSpot

Job description

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world‑class products and providing a progressive workplace culture where Doing Right by People is our purpose.

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our sales team for the right candidate. Because when it comes to great people, there’s always room for one more.

DOING RIGHT BY PEOPLE - IT’S WHAT WE DO

Reporting to the Regional Vice President (Eastern Canada) and Treasury Operations, the Sales & Office Administrator is at the heart of keeping our office running like a well‑oiled machine while providing top‑notch administrative support to the Sales team. This role ensures everything from office operations and IT coordination to procurement and supplies runs smoothly, all while helping organize internal events, campaigns, and initiatives. At the same time, you'll support the Sales team in managing client documentation, maintaining CRM records, generating reports, and coordinating processes that drive both productivity and client satisfaction.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits, including a Health Spending Account, for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community‑minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual Lifestyle Spending Account, Costco membership, fun office environment and events, and more!

KEEP OUR OFFICE RUNNING – IT’S WHAT YOU’LL DO

• Office & Facilities Management
  • Welcome and assist visitors, clients, and guests, creating a positive first impression.
  • Oversee daily office operations, including meeting rooms, common areas, and IT coordination.
  • Manage procurement, vendor relationships, and ensure compliance with safety and security standards.
• Sales Administration & Support
  • Maintain CRM records, prepare quotes/contracts, track key sales metrics, and manage dashboards.
  • Schedule meetings, demos, and follow‑ups while supporting onboarding for new sales hires.
  • Liaise with Marketing, Finance, and Operations to align on sales activities and campaigns.
• Internal Coordination & Event Management
  • Organize internal events, employee engagement activities, and company campaigns.
  • Support logistics and communication for meetings, training sessions, and community events.
• Collaboration & Cross‑Functional Support
  • Work with Sales, HR, IT, Finance, and Facilities to ensure smooth operations.
  • Identify opportunities to improve processes, provide proactive support, and contribute to a positive team culture.

WHAT YOU’LL NEED TO SUCCEED

• 3–5+ years of experience in office administration, sales support, or similar operational roles, someone who can take initiative and keep things running smoothly.
• Strong proficiency in Microsoft Office Suite and hands‑on experience with CRM systems (e.g., Salesforce, HubSpot) to keep data accurate and processes efficient.
• Exceptional organizational, time‑management, and multitasking skills, with a keen eye for detail that ensures nothing slips through the cracks.
• Excellent communication and interpersonal skills, paired with problem‑solving abilities to navigate challenges with ease.
• Comfort working both independently and collaboratively in a fast‑paced environment, thriving on variety and the opportunity to make an impact.

We are proud to support a Flexible Work Plan that recognizes the diverse needs and lifestyles of our people. The Sales & Office Administrator reports into the Cambridge office a minimum of 4 days in a week and can work on a hybrid model.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Employees at Payworks’ come from different backgrounds, and we celebrate those differences. We are looking for the best candidate for this opportunity, but do not expect applicants to meet every qualification in order to be considered.