Sales Manager - Inside Sales

Xerox; Saint John; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading technology company in Canada is seeking an Inside Sales Manager to lead a high-performing team of sales representatives. This role requires extensive leadership experience, a focus on revenue growth, and the ability to coach and develop team members. You will be responsible for sales strategy execution and managing stakeholder relationships, ensuring exceptional client satisfaction. Strong communication skills and a customer-first mindset are essential for success in this position.

Qualifications

• 5+ years of leadership experience in sales or contact center environments.
• Experience in the print and IT sector is highly valued.
• Proven ability to lead teams of 10+ in a fast-paced sales environment.

Responsibilities

• Manage, motivate, and coach a team of 10+ inside sales representatives.
• Achieve and exceed revenue targets through sales strategies and forecasting.
• Recruit and onboard new team members while providing training and mentoring.

Skills

Leadership

Sales Strategy

Communication

Customer Focus

Problem-Solving

Education

Bachelor's degree in business or related field

Job description

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client‑centric and digitally‑driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Position Overview

Xerox is seeking a results‑driven Inside Sales Manager to lead a virtual sales team of 10+ representatives covering accounts across Canada and the U.S. This high‑impact role combines people leadership with strategic sales execution in a KPI‑driven environment. You will be responsible for driving revenue growth by managing stakeholder relationships, forecasting trends, and ensuring exceptional client satisfaction. Your team will include both seasoned professionals and new hires, requiring a balance of coaching, mentoring, and performance management to maximize results. With a strong focus on data‑driven decision‑making and continuous process improvement, you will foster a culture of accountability, collaboration, and professional development that positions your team—and the business—for long‑term success.

What You Need To Succeed

• Education & Experience – Bachelor’s degree in business or a related field preferred, with 5+ years of leadership experience in sales or contact center environments. Prior experience in the print and IT sector is highly valued. Experience with hiring, onboarding, and developing new team members is a strong asset.
• Proven Leadership – Demonstrated ability to lead teams of 10+ employees in a fast‑paced, high‑volume sales environment, balancing day‑to‑day operations with long‑term growth. Skilled in coaching, mentoring, and building high‑performing teams that deliver results.
• Sales & Business Acumen – Strong track record of exceeding revenue targets and driving business growth through strategic planning, forecasting, and stakeholder management. Adept at using data and KPIs to make informed decisions and optimize performance.
• Communication & Influence – Excellent verbal, written, and presentation skills, with the ability to motivate diverse teams, engage with stakeholders across the business, and manage client relationships with professionalism.
• Customer Focus & Relationship Building – A customer‑first mindset with the ability to uncover client needs, build strong partnerships, and deliver solutions that drive satisfaction and loyalty.
• Adaptability & Problem‑Solving – Resourceful, resilient, and able to thrive in a dynamic environment, applying creativity and sound judgment to resolve challenges and lead change effectively.

What You Will Do

• Lead a High‑Performing Team – Manage, motivate, and coach a team of 10+ inside sales representatives covering accounts across Canada and the U.S., balancing individual growth with overall team success.
• Drive Sales Growth – Achieve and exceed revenue targets by developing sales strategies, forecasting trends, and ensuring effective sales execution in a KPI‑driven environment.
• Hire, Onboard & Develop Talent – Recruit and onboard new team members while providing training, mentoring, and ongoing coaching to build skills and set employees up for long‑term success.
• Monitor & Optimize Performance – Track KPIs, analyze sales data, and implement process improvements—leveraging AI tools and automation to enhance productivity, efficiency, and pipeline health.
• Collaborate with Stakeholders – Work closely with field sales leaders, business stakeholders, and cross‑functional teams to align strategies, strengthen account coverage, and deliver shared results.
• Present Business Insights – Prepare and present performance reviews, forecasts, and business updates to stakeholders and internal executives, providing insights that guide decision‑making and strategy.
• Foster a Winning Culture – Create an environment of accountability, collaboration, and continuous development where seasoned professionals and new hires alike can thrive.
• Champion Change & Innovation – Lead change initiatives by adapting processes, adopting new tools, and driving improvements that keep the sales organization competitive and agile.

In this role, you will play a pivotal part in driving business performance while shaping the growth, development, and long‑term success of your team.