Sales Manager (HORECA / Food Wholesale Industry)

Toho Singapore; Alberta; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading food importer in Alberta is seeking a Sales Manager responsible for developing sales strategies, managing buyer relationships, and overseeing team members. The ideal candidate will have at least 8 years of experience in the FMCG industry, expertise in CRM systems, and strong skills in market analysis and sales performance monitoring. Fluency in Chinese is required, and Japanese communication skills are optional.

Qualifications

• Minimum 8 years experience in FMCG industry.
• Ability to manage and allocate departmental budgets effectively.
• Proficient in creating targeted sales plans for customer segments.

Responsibilities

• Develop sales strategies and monitor sales channels.
• Acquire sales accounts and manage buyer relationships.
• Train and evaluate team members.

Skills

Sales strategies development

Customer relationship management

Team management

Market analysis

Sales performance monitoring

Education

Polytechnic Diploma / Bachelor’s Degree

Tools

CRM systems

Job description

About Toho Singapore

Toho Singapore is a subsidiary of Toho Co., Ltd., a TSE-listed company based in Kobe, Japan, which oversees group companies in the food business.

We are a leading regional importer, exporter, wholesaler, and supplier of premium Japanese food. With over 2,000 products and expertise in air-flown seafood and fresh produce, we serve hotels, sushi chains, resorts, fine-dining restaurants, and importers across the region.

Job Description

As the Sales Manager, you are expected to perform the following key responsibilities:

• Develop sales strategies
  • Create sales plans based on specific buyer segments.
  • Monitor sales channels, analyse competitors and market demand.
  • Identify sales performance issues and recommend improvements.
• Create sales opportunities
  • Build network and leads.
  • Develop plans to acquire new buyers.
  • Improve customer acquisition and retention strategies.
• Acquire sales accounts
  • Understand buyers\' needs and present sales proposals.
  • Address customer issues and needs.
  • Follow up with key buyers to close deals and ensure payment.
• Manage buyer relationships
  • Create buyer relationship management programs.
  • Use buyer feedback and market trends for product improvements.
  • Enhance buyer retention and loyalty through data analysis.
  • Address issues with appropriate responses.
• Manage team members
  • Manage the department's budget.
  • Train and evaluate team members.
  • Oversee recruitment and retention efforts.
  • Review work processes for improvement.
  • Perform other ad-hoc duties as assigned by Superior.

Requirements

• Minimum Polytechnic Diploma / Bachelor’s Degree or equivalent.
• Minimum 8 years working experience in FMCG industry.
• Proficient in creating and implementing various sales methodologies to drive performance.
• Proficient in monitoring sales channels and analyse competitors and market demand.
• Skilled in analysing sales performance metrics and customer feedback to identify trends and improvements.
• Familiar with CRM systems for managing customer relationships and tracking sales.
• Experienced in creating targeted sales plans for specific customer segments.
• Ability to manage and allocate departmental budgets effectively.
• Competence in preparing sales reports and proposals.
• Skilled in assessing team needs, training and evaluating performance.
• Ability to communicate effectively with Chinese-speaking customers.
• Ability to communicate with Japanese-speaking customers (Optional).