Sales Manager

Burrard Acura; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading automotive dealership in Vancouver is seeking a Sales Manager to oversee the new and used car department. The successful candidate will establish goals, guide sales staff, and conduct training while ensuring compliance with dealership policies. Competitive compensation and benefits are offered, along with a dynamic work environment and career growth opportunities.

Benefits

Employee discounts on vehicle purchases

Employee discounts on service and parts

Career growth opportunities

Competitive compensation

Generous benefit package

Responsibilities

• Establish long and short-range goals for salespeople.
• Guide salespeople in setting their long and short-term objectives.
• Recommend new car inventory based on sales rate and current inventory.
• Monitor sales objectives and salespeople's performance.
• Conduct sales training meetings and performance evaluations.

Job description

Position Overview

We are looking for a Sales Manager to join Burrard Acura, part of Canada’s largest Automotive Group, to support the new/used car department.

Essential Duties

• Establish long‑ and short‑range goals as directed by the General Manager for the salespeople assigned as his / her responsibility.
• Guide the salespeople in setting their objectives on a long and short‑range basis.
• Recommend to the General Manager the new car inventory to be carried by color, model, and equipment based on sales rate and current inventory.
• Set the gross objectives for assigned salespeople.
• Assist the General Manager in forecasting controllable expense elements for the New / Used Car Department.
• Set sales objectives for his salespeople and monitor weekly.
• Communicate with assigned salespeople to insure that the dealership’s policies and procedures are understood.
• Follow up for enforcement of all policy and procedure requirements.
• Evaluate monthly the gross and volume performance of his salespeople.
• Perform daily one‑on‑ones with salespeople to monitor activities and assist with customers.
• Ensure that salespeople plan a day’s work each day through phone calls, emails and appointments using the company CRM system.
• Hire, motivate, counsel and monitor the performance of all new / used vehicle sales employees.
• Supervise the salespeople to ensure that they follow up their owners on a planned contact basis through the company CRM system.
• Review salespeople’s performance as shown on the Sales Consultants Review and develop specific training plans to reach their objectives.
• Recommend for dismissal any salesperson failing to meet company standards and policies.
• Conduct daily and weekly sales training meetings as directed by the General Manager to include completion of all Manufacturer training.
• Work with the salespeople on programs that will increase the new / used car gross.
• Work with salespeople and Finance office to increase the finance and insurance penetration.
• Hold the salespeople accountable in following the dealership’s prospecting program to obtain maximum results through the company CRM system.
• Evaluate the performance of salespeople monthly including quarterly reviews.
• Coordinate the function of salespeople with the Service Department, Parts Department, and Business Office.
• Assist the General Manager in planning programs that will aid each salesperson in reaching his / her objectives.

Other Duties

• Coordinate the efforts of his salespeople to enhance the image of the dealership.
• Review the permanent records of performance for each of his / her salespeople and determine why the performance is above or below the stated goal.
• Assist in the development of advertising campaigns and other promotions.
• Coordinate with other Sales Managers in programs that will enhance his / her own personal and professional development.

Advantages of the Dilawri Lifestyle

• First hand mentoring from auto industry leaders
• Innovative, exciting work environment
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Career growth opportunities
• Competitive compensation
• Generous benefit package
• Exclusive Dilawri offers
• A true Family culture