Sales Manager

Chelsea Hotel, Toronto; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A prominent hotel in Toronto is seeking a Sales Representative to generate leads, negotiate bookings, and maintain customer relationships. The ideal candidate has a background in hospitality sales, with at least 2 years of experience, strong communication skills, and proficiency in tools like Delphi and Microsoft Office. This position requires excellent interpersonal skills and the ability to adapt to changing market conditions.

Qualifications

• Minimum 2 years experience in hospitality sales.
• Strong sales skills with a focus on achieving quotas.
• Excellent communication skills.

Responsibilities

• Solicit and develop leads and quotes.
• Negotiate group bookings.
• Prepare and present proposals.
• Coaches team members for productivity.

Skills

Customer solicitation

Negotiation

Sales presentations

Relationship management

Team collaboration

Education

Bachelor's Degree or Hotel Management Degree

Tools

Delphi

Microsoft Word

Microsoft Excel

Job description

Job Summary

We are committed to welcoming people with disabilities who are accompanied by a service animal in all areas of our Hotel, that are open to the public except where the animal is otherwise excluded by law.

Key Result Areas

MyGuest

• Determines and actively solicits prospective customers garnered from existing market information and resources.
• Develops and maintains prioritized customer accounts and prospecting mailing lists.
• Solicits, prospects, and develops leads and quotes.
• Generates and presents proposals and contracts.
• Negotiates group bookings within established parameters.
• Independently generates new business and revenue objectives outlined in the action plans.
• Prepares and presents tailored presentations for prospective clients.
• Entertains potential and existing clients.

MyProduct

• Attends and participates in related business activities, out-of-town sales trips and trade shows as required.
• Participates in an annual incentive plan – based on achievement of activities and revenue goals.

MyColleague

• Coaches and counsels Sales Coordinator to maximize productivity.

MyChelsea

• Complies with hotel policies and procedures.
• Highly visible with an accommodating attitude at all times.

Working Experience

• Minimum of 2 years experience as a seller in hospitality, preferably hotels.
• Positive attitude and supportive, team based, approach towards the attainment of the hotel's goals.

Knowledge

• Computer literacy (Delphi, Word, Excel).
• Ability to understand and interpret financial data.

Education

• Bachelors Degree and / or Hotel Management Degree preferred

Soft Skills

• Highly focused ‘hunter’ working towards accomplishing monthly quotas linking sales activities, room night generation and new business leads.
• Must be results oriented with ability to be flexible to changing market conditions.

Language

• Excellent written and verbal communication skills essential.

Physical Requirements

• Ability to travel and work flexible hours and days.

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.