Sales Manager

The Crescent Hotels Group; Saint John; On-site; CAD 45,000 - 65,000; Full time

Job summary

A hospitality group in Saint John, New Brunswick is seeking a professional focused on building and strengthening customer relationships. The role involves strategic selling skills, understanding market conditions, and enhancing service excellence. Candidates should possess education in business or hospitality, preferably with two years of experience. The position offers competitive wages and excellent health benefits.

Benefits

Competitive wages

Excellent Health and Dental benefits

Marriott worldwide discounts

Exceptional team environment

Qualifications

• Minimum of two years’ experience in a relevant field or equivalent education/experience.
• Excellent problem-solving and judgment skills.
• Ability to work under pressure and handle multiple tasks.

Responsibilities

• Build and strengthen relationships with existing and new customers.
• Participate in sales calls to acquire new business.
• Understand market conditions and competitors’ strengths and weaknesses.
• Manage relationships with key internal and external stakeholders.
• Drive customer loyalty by delivering excellent service.

Skills

Strategic selling skills

Organizational skills

MS Word

Excel

Power Point

Education

Degree or diploma in business or hospitality

Job description

Description

Our Differences Are What Make Us Great!

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Why work with us?

• Competitive wages
• Excellent Health and Dental benefits
• Marriott worldwide discounts
• Exceptional team environment

Here’s what you’ll be doing:

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
• Participates in sales calls with members of sales team to acquire new business and/or close on business
• Understands the overall market-competitors’ strengths and weaknesses, economic trends, supply and demand
• Closes the best opportunities for the location based on market conditions and location needs
• Develops relationships within community to strengthen and expand customer base for sales opportunities
• Manages and develops relationships with key internal and external stakeholders
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience

Does this sound like you?

• Post-secondary education, preferably a degree or diploma in business or hospitality with a minimum of two years’ experience, or have an equivalent combination of education and experience.
• Ability to work as part of a team with strong strategic selling skills preferably within the hotel/tourism industry
• Excellent skills using MS Word, Excel, and Power Point
• Ability to maintain confidentiality and exercise extreme discretion
• Excellent problem solving/judgment skills, and high level of attention to detail and accuracy
• Strong organizational skills, and the ability to work under pressure
• Ability to handle and prioritize multiple tasks and meet all deadlines
• Ability to work flexible hours when required
• Flexibility to travel

Source: Crescent Hotels & Resorts