Sales Liaison Clerk

Co-operators General Insurance Company; Mississauga; On-site; CAD 28,000 - 47,000; Full time

Job summary

Co-operators General Insurance Company in Mississauga is seeking a Sales Liaison Clerk for a temporary full-time position in the Client Contact Centre.

You will connect clients with agents to obtain quotes, call renewals, follow up on quotes, and provide administrative support to agents. A high-school diploma is required, and experience in insurance, client services or sales is an asset; English is required with French as an asset.

Qualifications

• Strong communication skills and ability to convey messages clearly.
• Experience in client services or sales is an asset.
• Ability to liaise with clients and agents to drive quotes and sales.

Responsibilities

• Connect existing or prospective clients with agents to obtain quotes.
• Call potential clients before renewal dates and follow up on online quotes to secure sales.
• Provide administrative support to agents by scheduling appointments and completing follow-up reports.

Skills

Communication skills

Customer service

Sales support

Team player

Education

High school diploma

Job description

Company: CGIC
Department: Client Contact Centre
Employment Type: Temporary Full-Time (6 months)
Work Model: Office-Based
Language: English is required, French is an asset.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Sales Liaison Clerk you will work in a collaborative team environment to support the sales of Property and Casualty (P&C) policies. You will play an important role in the sales development process by pro-actively liaising with clients and agents and following-up with potential new clients.

How you will create impact:

• Supporting sales growth targets by connecting existing or prospective clients with agents to obtain quotes.
• Calling potential clients before their renewal dates and following-up on quotes obtained online to secure sales.
• Providing administrative support to agents by scheduling and confirming appointments and completing follow-up reports.

To join our team:

• You have completed a high-school education.
• Having experience in the insurance industry, client services or sales is an asset.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

Expected salary/hourly range $20.3 - $33.84

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.