Sales Leader

HARRY ROSEN; Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading luxury retailer in Metro Vancouver is seeking an experienced retail leader to drive sales and oversee store operations. This role involves coaching and developing the sales team, managing budgets, and executing digital sales strategies. The ideal candidate has a minimum of 4 years of retail experience in a senior leadership capacity, with a proven track record in improving KPIs. Flexibility in availability including weekends is required.

Qualifications

• Minimum 4 years of retail experience with senior leadership capacity managing a store.
• Experience coaching and developing a sales team with documented performance improvements.
• Knowledge of luxury menswear departments and product categories.

Responsibilities

• Drive top line sales and ensure KPI targets are achieved and exceeded.
• Analyze sales performance to identify opportunities for client acquisition and retention.
• Manage controllable and non-controllable store expenses and ensure budget efficiency.
• Champion digital sales initiatives and achieve digital sales goals.
• Develop and deliver training and onboarding to elevate team skills and performance.

Skills

Retail management

Sales strategy improvement

Team coaching and development

Client focus

Job description

Summary

Luxury retail leadership role responsible for driving sales, delivering exceptional customer experiences, and overseeing store operations, training, and team development at a flagship store location. The leader supports strategy execution, manages budgets and KPIs, and champions digital sales tools and client development.

Responsibilities

• Drive top line sales and ensure KPI targets are achieved and exceeded
• Analyze sales performance to identify opportunities for client acquisition and retention
• Manage controllable and non-controllable store expenses and ensure budget efficiency
• Champion digital sales initiatives and achieve digital sales goals
• Plan schedules and deploy resources to maximize productivity
• Oversee planning and execution of events, trunk shows, and promotions
• Develop and deliver training and onboarding to elevate team skills and performance
• Provide on the floor coaching, performance management, and succession development
• Maintain health safety and loss prevention protocols and serve as point of contact for client issues

Requirements

• Minimum 4 years of retail experience with senior leadership capacity managing a store
• Flexible availability including weekends and opening and closing shifts
• Track record of improving sales KPIs through team-led strategies
• Experience coaching and developing a sales team with documented performance improvements
• Knowledge of luxury menswear departments and product categories
• Strong business acumen and ability to execute business plans through a teamClient focused mindset with ability to drive long term loyalty and conversion