Sales Lead

MCARTHURGLEN; Vancouver; On-site; CAD 100,000 - 125,000; Part time

Job summary

A leading retail company in Vancouver is seeking a part-time sales lead to drive financial growth, develop a positive store environment, and ensure operational consistency. Ideal candidates will have experience in retail and possess strong leadership, customer service, and time management skills. The role requires flexibility to work nights, weekends, and holidays, and emphasizes a commitment to team success and compliance with company policies.

Qualifications

• Part-time position with flexible schedule availability.
• Experience in retail preferred.
• Ability to work during nights, weekends, and holidays as needed.

Responsibilities

• Support in achieving sales and profitability targets.
• Develop and maintain a positive store environment.
• Ensure compliance with company policies and procedures.

Skills

Sales driving

Customer service

Team leadership

Time management

Training and coaching

Tools

POS Systems

Microsoft Office

Job description

Mission/Role

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES

Deliver financial results

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a dedicated and good-natured team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

Requirements

• Part-Time Position
• Related field experience preferred
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
• Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
• Knowledge in coaching and training
• Demonstrated ability to support a team-oriented environment
• Able to effectively communicate in verbal and written English
• Computer skills including POS Systems and Microsoft Office
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Holds store keys and regularly participates in store opening and closing functions