Sales Engineer - Cybersecurity

N-able Technologies Ltd.; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

A global software company is seeking a Senior Sales Engineer in Ottawa, Ontario, with expertise in Managed Detection & Response and Security Information & Event Management. This crucial customer-facing role requires strong sales and technical skills to conduct presentations, lead trials, and support partners. The ideal candidate will have over 7 years of experience in cybersecurity and pre-sales engineering, ensuring measurable outcomes during evaluations. The role offers competitive benefits, including medical, dental, and generous PTO.

Benefits

Medical, dental and vision coverage

Generous PTO and holidays

Paid volunteer days

Pension plan

Employee Stock Purchase Program

Discounted gym access

Custom learning experiences

Qualifications

• 7-10+ years in cybersecurity, hands-on expertise in MDR, SIEM, and EDR.
• 5+ years in pre-sales engineering, sales engineering, or technical consulting roles.
• Proven success running trials with measurable outcomes.

Responsibilities

• Conduct pre-sales product demonstrations to showcase cybersecurity solutions.
• Translate customer business drivers into tailored solution architectures.
• Own and manage the end-to-end trial process for customers.
• Support and train MSPs and partners for effective demos.
• Stay ahead of evolving threats and provide field insights.
• Represent the company at trade shows and webinars.

Skills

Cybersecurity expertise

Pre-sales engineering experience

Sales Engineering skills

Exceptional communication skills

Tools

SentinelOne

CrowdStrike

Microsoft Defender

Splunk

Elastic

Job description

Overview

We are seeking an experienced Senior Sales Engineer with deep technical expertise in Managed Detection & Response (MDR), Security Information & Event Management (SIEM), and Endpoint Detection & Response (EDR). In this customer-facing, pre-sales role, you’ll partner closely with account executives, channel partners, and customers to deliver compelling demonstrations, guide proof-of-value (POV) trials, and position our solutions as the trusted choice for managed service providers (MSPs) and mid-market alike.

This is a high-impact role requiring equal parts technical depth, consultative selling skills, and executive-level communication. You will be instrumental in building trust with prospects and enabling partners, ensuring technical success through engaging demos, smooth trial experiences, and measurable outcomes.

What You'll Do

• Conduct Pre-Sales Product Demonstrations Deliver engaging and technically accurate presentations that showcase the capabilities and benefits of our cybersecurity solutions, including MDR, SIEM, and EDR.
• Technical Discovery & Solution Design Translate customer business drivers and security challenges into tailored solution architectures. Lead workshops and discussions that highlight both technical and business value.
• Proof-of-Value & Trial Leadership Own and manage the end-to-end trial process: scope, setup, deployment, success criteria, and executive handoff. Ensure customers and partners gain immediate, measurable value during evaluations.
• Partner & Channel Enablement Support and train MSPs, resellers, and OEM partners to deliver effective demos and trials. Act as a trusted advisor in partner-led sales cycles, sharing deployment best practices and technical expertise.
• Competitive Analysis & Market Research Stay ahead of evolving threats, attacker techniques, and competitive positioning. Provide field insights to influence product messaging and roadmap direction.
• Thought Leadership & Evangelism Represent the company at trade shows, webinars, and executive briefings, strengthening market awareness and credibility.

What You'll Bring

Experience & Expertise

• 7–10+ years in cybersecurity, with hands-on expertise in MDR, SIEM, and EDR.
• 5+ years in pre-sales engineering, sales engineering, or technical consulting roles.
• Proven success running trials/POVs with measurable outcomes.

Technical Knowledge

• Familiarity with platforms such as SentinelOne, CrowdStrike, Microsoft Defender, Splunk, Elastic, or similar.
• Strong understanding of SOC operations, MITRE ATT&CK, detection engineering, and incident response.

Sales Engineering Skills

• Ability to clearly convey value propositions and product messaging through demos, workshops, and training sessions.
• Strong project management skills to plan, organize, and deliver on time.

Soft Skills & Style

• Exceptional communication, presentation, and client-management skills.
• Ability to thrive in a dynamic, rapidly growing environment with autonomy and proactive problem-solving.

Preferred

• Channel/MSP experience highly desirable.
• Certifications such as CISSP, CISM, or OSCP.

Purple Perks

What do we offer you?

• Medical, dental and vision – for employee, partner, and children!
• Generous PTO and observed holidays
• 2 PaidVoluNteerDays per year
• Pension Plan with company-contribution
• Employee Stock Purchase Program
• Discounted gym access at several local facilities
• FuN-raising opportunities as part of our givingprogram
• N-ablite Learning – custom learning experience as part of our investment in you

About N-able

At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.