Sales Enablement Manager

TapMango; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading customer engagement platform in Toronto is seeking a Sales Enablement Manager to enhance sales processes and training. In this hybrid role, you'll audit CRM structures, improve data quality, and partner with marketing for effective sales collateral. Ideal candidates will have 3-6+ years of relevant experience in a fast-growing environment, strong analytical skills, and a background in B2B SaaS sales. The position offers competitive compensation and the chance to greatly impact the company's revenue operations.

Benefits

Competitive salary and benefits

Flexible hybrid or remote work environment

Professional development opportunities

Qualifications

• 3–6+ years of experience in sales enablement or related field.
• Proven experience in building and scaling sales processes.
• Strong understanding of sales analytics and revenue workflows.

Responsibilities

• Audit and improve CRM structure for sales effectiveness.
• Partner with marketing to create and refresh sales collateral.
• Develop onboarding and ramp plans for new sales hires.
• Analyze win/loss data to identify gaps and opportunities.

Skills

Sales enablement

CRM systems

B2B SaaS sales

Analytical skills

Communication

Job description

About the Role

TapMango is seeking a highly motivated Sales Enablement Manager to bring structure, consistency, and leverage to our growing revenue organization. As we continue to scale our mid-market and multi-location sales motion, this role will play a critical part in how we sell, how we train, and how our teams perform.

This is a build-and-fix role, ideal for someone who thrives in fast-growing environments and enjoys turning complexity into clarity. You’ll work cross-functionally to ensure our sellers have the right processes, messaging, tools, and training to win.

This position is hybrid (Toronto) 2 days in our office located at Yonge and Sheppard.

What You’ll Do

• Audit and improve CRM structure to better reflect how sales actually operates
• Define and standardize lead and account tagging, opportunity stages, qualification criteria, and required data fields
• Partner closely with RevOps or act as a bridge where RevOps support is limited
• Improve data quality, reporting accuracy, and seller adoption of tools and processes
• Build, organize, and maintain a centralized sales content library
• Partner with Marketing to create and refresh core sales collateral, including decks, one-pagers, and vertical-specific materials
• Align messaging across outbound, demo, and follow-up stages of the sales process
• Redesign and maintain the core demo deck and demo narrative
• Develop talk tracks and scripting by buyer persona, segment (SMB vs mid-market), and vertical
• Design and maintain onboarding and ramp plans for new sales hires
• Create enablement programs that improve discovery quality, demo execution, and objection handling
• Support ongoing coaching through call reviews, deal reviews, and skill reinforcement
• Reduce time-to-productivity for new sales reps
• Act as a connective layer between Sales, Marketing, Product, and Leadership
• Translate product updates into sales-ready messaging and field feedback into actionable insights
• Support go-to-market initiatives, product launches, and vertical expansions
• Analyze win/loss data and pipeline trends to identify gaps and opportunities
• Continuously iterate on enablement initiatives based on what actually drives revenue

What We’re Looking For

• 3–6+ years of experience in sales enablement, sales operations, RevOps, or a quota-carrying sales role
• Proven experience building, cleaning up, or scaling sales processes in a growing company
• Strong understanding of B2B SaaS sales motions and revenue workflows
• Comfortable working with CRM systems, pipeline mechanics, and sales analytics
• Highly organized, analytical, and execution-oriented
• Strong communicator who can influence without direct authority
• Experience in martech, fintech, or multi-location verticals is a strong asset

About TapMango

At TapMango, we provide companies with one of the highest-quality customer engagement platforms on the market. We power thousands of merchants across Canada, the US, and Europe—and we’re just getting started.

Our mission is to help businesses:

• Retain customers
• Upsell to existing customers
• Acquire new customers

We do this through a robust loyalty and marketing platform that combines customized consumer-facing technology, intuitive merchant tools, and smart automation—designed to enhance the customer experience and drive measurable growth.

Why Join Our Team?

TapMango is redefining how multi-location businesses engage their customers. You’ll join a collaborative, fast-growing team where your work has direct impact on revenue, productivity, and go-to-market success.

This role offers real ownership, executive visibility, and the opportunity to shape how TapMango sells as we scale.

What We Offer

• Competitive salary and benefits
• Flexible hybrid or remote work environment
• Strong executive support and cross-functional collaboration
• Professional development and growth opportunities
• A chance to build foundational systems that scale with the company

TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Notice Regarding Automated Decision-Making:
For this role TapMango does not use artificial intelligence, machine learning, or automated decision-making tools to screen or assess job applicants. All applications are evaluated manually by our hiring team