Sales Development Representative, Inbound

Communitech; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Loopio in Toronto, ON, is hiring an inbound Sales Development Representative who thrives in a fast-growing SaaS environment. You will respond to inbound requests, qualify leads, and hand off to Account Executives for demos.

You’ll collaborate with Marketing and Sales to optimize our inbound process, track metrics, and learn how to move prospects quickly through the funnel while growing your career in SaaS sales. Remote-first with occasional co-working in Downtown Toronto.

Job description

Take your career to new heights with Loopio!

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

About the Role:

Loopio is growing its sales team! We’re looking for a hard-working, competitive, and self-motivated individual who is passionate and wants to grow their career in Sales. As an Sales Development Representative, Inbound, you will be responsible for responding to all inbound prospect requests in a timely manner and play a crucial role in filling our sales funnel.

You love being organized and understand the importance of moving quickly when responding to incoming prospect requests. You know how to get key people excited about the Loopio Platform but also recognize the importance of proper qualification. This is a unique opportunity to be on the front lines at a fast-growing organization where you will have a direct impact on the evolution of the Loopio’s sales team.

Note: This is an existing vacancy on the team

What You’ll Be Doing

• Play a pivotal role in setting up our Sales & Marketing team for success!

• Engage with prospects that come inbound through Loopio’s various marketing channels.

• Become a Loopio expert and answer any questions prospects may have about the product

• Qualify sales leads by conducting discovery calls with prospects

• Convert qualified leads into opportunities for Account Executives to demo Loopio

• Analyze sales and marketing metrics to optimize internal sales processes

• Work closely with the Sales & Marketing team to establish ways to improve our inbound sales strategy

• Follow up and nurture prospects until they are ready to engage with Account Executives.
  

What You'll Bring to the Team

• 1 year of professional working experience

• Strong desire to learn and succeed in SaaS sales

• Engage with prospects through emails and phone calls to learn about their needs and get them excited about the Loopio platform

• Qualify sales leads by conducting high level conversations with executives

• Strategize with team members to innovate & improve the overall sales development process

• Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans

• Work internally with Account Executives to ensure proper quality and quantity of Loopio demonstrations

• Self-aware individual who is eager to contribute feedback and ideas

• Naturally curious; you love learning and improving yourself

• Salesforce (CRM) experience is a plus!

Where You’ll Work

• We are currently only looking for candidates who reside in the Greater Toronto Area and can access our co-working space in Downtown Toronto for the occasional Sales Team get-together (once a month)

• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.

• Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).

• The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).

• We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!

• You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday

• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You’ll Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations

• You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support!

• We’re an AI-forward company and weWe encourage experimentation and innovative thinking, especially when it comes to leveraging AI & Automation to drive business impact.

• You’ll receive structured sales onboarding created by our Revenue Enablement team during your ramp period to ensure you are set up for success.

• We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio.

• We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.

• You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

• Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.

• You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

AI in Recruitment

At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines.

AI Usage in Interviews

The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process.

For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([e-mail]) should you require accommodations at any point during our virtual interview processes.