The Sales Development Representative (SDR) is responsible for driving lead generation and qualification to support revenue growth. This role focuses on building a strong pipeline of potential clients, ensuring smooth collaboration with the wider sales team, and leveraging modern sales tools to maximize efficiency and results.
Key Responsibilities
Lead Identification and Research
- Identify and research potential clients and new market opportunities.
- Gather insights into prospects’ business needs to tailor outreach effectively.
Lead Generation and Outreach
- Conduct outbound calls, emails, and social outreach to build a pipeline of prospective clients.
- Execute personalized outreach strategies to engage decision-makers and influencers.
Lead Qualification and Conversion
- Qualify leads based on established criteria to ensure fit with the target customer profile.
- Schedule and coordinate meetings and demos for account executives, ensuring seamless handover.
CRM and Data Management
- Maintain accurate records of all interactions and lead data in a CRM system.
- Track and analyze performance metrics to identify areas for improvement.
Sales Technology Integration
- Use modern sales technologies and tools to improve lead generation and qualification.
- Partner with the sales team to refine tool usage and align processes with sales strategy.
Collaboration and Strategy Refinement
- Provide regular feedback on lead quality and conversion rates to inform sales tactics.
- Collaborate with peers to continuously improve outreach strategies.
Performance and Goals
- Consistently meet and exceed monthly and quarterly lead generation targets.
- Proactively develop new approaches to enhance lead generation outcomes.
Qualifications
Experience
- 3+ years of experience in sales, business development, or lead generation (SaaS experience preferred).
- Familiarity with CRM systems and lead generation tools.
Skills & Abilities
- Excellent communication and interpersonal skills, with the ability to engage decision-makers.
- Strong organizational and time management skills, capable of managing multiple priorities.
- Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and outreach tools.
- Self-motivated, target-driven, and eager to achieve results.