Sales Coordinator (Manufacturing & Customer Service) - SM09

The Supreme HR Advisory; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent HR advisory firm in Alberta is seeking a Sales Coordinator. The role involves preparing quotations, managing customer orders, and collaborating with various departments to ensure timely order fulfilment. Candidates should have at least a Diploma or Bachelor's in business administration and two years of relevant experience, along with proficiency in sales coordination and customer service. Knowledge of SAP is advantageous.

Qualifications

• Min 2 years of experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Familiarity with SAP usage is advantageous.
• Knowledge of manufacturing processes and products is a plus.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness.
• Collaborate with pertinent departments to expedite order fulfilment.
• Primary point of contact for customers, addressing inquiries.
• Generate and maintain sales reports.

Skills

Sales coordination

Customer service

Data analysis

Communication

Education

Diploma or Bachelor’s degree in business administration

Tools

SAP

Job description

Sales Coordinator

Salary: $2,500 - $3,700
Location: Woodlands Ave (Nearest mrt: Admiralty)
Working day: Monday – Friday
Working Hour: 8:30am - 5:30pm

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate Of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Requirements

• Min Diploma or Bachelor’s degree in business administration, sales, or a related field.
• Min 2 years of experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Familiarity with SAP usage is advantageous.
• Knowledge of manufacturing processes and products is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)