Sales Coordinator

Northwood Collection; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in sales coordination seeks a detail-oriented Sales Coordinator in Toronto, Canada, to support their sales team in achieving targets. The successful candidate will handle administrative tasks, manage customer relationships, and ensure order satisfaction. Applicants should have a bachelor's degree and 2+ years of sales experience. The role emphasizes communication and organizational skills within a fast-paced environment. This opportunity offers the chance to be a pivotal part of a skilled sales team.

Qualifications

• 2 or more years of experience in sales.
• Experience as a sales coordinator or in administration may be advantageous.
• Current knowledge of industry trends and regulations.

Responsibilities

• Support sales team to improve productivity by arranging appointments.
• Handle urgent calls, emails, and messages for sales representatives.
• Process and check orders for accuracy and timely delivery.
• Collaborate with departments to handle sales and marketing.
• Maintain filing systems and prepare reports for finance.

Skills

Organization

Communication

Customer Service

Problem-solving

Education

Bachelor's degree in business administration or a related field

Job description

We are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships.

The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.

To be a successful sales coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.

Sales Coordinator Responsibilities

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Hiring and training sales staff and ensuring staff meets their quotas and goals.
• Making the company's products and services as attractive to potential customers as possible.

Sales Coordinator Requirements

• A bachelor's degree in business administration or a related field.
• 2 or more years experience in sales.
• Experience as a sales coordinator or in administration may be advantageous.
• Good team development and leadership skills.
• Computer literacy.Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.