Sales Coordinator

Flair Airlines Ltd.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive Benefits

Unlimited Travel Perks

Pension plan with employer match

Salary reflecting experience

Job summary

Flair Airlines seeks a Sales Coordinator to support the Sales Manager in coordinating sales activities, distribution partnerships, and commercial initiatives at the Toronto, ON office. You will manage inquiries from travel agencies, OTA, GDS, and corporate accounts, maintain records, and help deliver on sales priorities.

Ideal candidates have 2–4 years of sales coordination experience, a Bachelor’s degree, and proficiency in MS Office 365. Knowledge of SIREV/Softvoyage is a plus.

Qualifications

• Bachelor’s degree in Business Administration, Commerce, Marketing, Sales, Aviation Management, Tourism, Hospitality, or a related field.
• Minimum of 2–4 years of experience in sales coordination, sales administration, account support, customer service, or a related role.
• Experience supporting sales teams, managing customer or partner inquiries, and maintaining sales records.
• Experience coordinating travel agency onboarding, account setup, and ongoing partner communications and follow-ups.
• Experience supporting group sales, including booking inquiries, coordination of pricing and availability, and follow-up with internal departments and customers.
• Experience preparing sales reports, tracking agency performance, group bookings, and distribution activities.
• Experience working with travel agencies, corporate accounts, or distribution partners is an asset.
• Previous experience in the airline, travel, tourism, or hospitality industry is considered an asset.
• Experience using CRM systems, booking platforms, or sales reporting tools is an asset.

Responsibilities

• Provide day-to-day administrative and operational support to the Sales Manager in coordinating sales activities, distribution partnerships, and commercial initiatives.
• Assist with travel agency, online travel agency (OTA), global distribution system (GDS), corporate account, and other distribution partner inquiries.
• Maintain partner contact information, account records, sales documentation, and distribution agreements.
• Coordinate meetings, partner communications, presentations, and follow-up activities with existing and prospective commercial partners.
• Coordinate agency onboarding, including SIREV registration, account setup, required documentation, and follow-up with internal departments and distribution partners.
• Maintain regular follow-ups with travel agencies and distribution partners to address outstanding requests, onboarding requirements, and account-related matters.
• Coordinate group sales inquiries, including booking requests, availability, pricing follow-ups, and communication with internal departments to support the Groups business.
• Prepare and maintain regular sales reports, including agency performance, SIREV distribution activity, group bookings, and other sales metrics.
• Assist the Sales Manager with tracking sales activities, partner performance, and key performance indicators (KPIs).
• Collect and organize market information, competitor activity, and partner feedback to support sales planning.
• Maintain sales trackers, promotional calendars, and records of ongoing commercial initiatives.
• Assist with preparing sales presentations, proposals, and supporting materials for partner meetings and business development activities.
• Track agency onboarding progress, outstanding partner follow-ups, and group sales activity, providing regular updates to the Sales Manager.
• Coordinate the administrative requirements of sales campaigns, promotional activities, and distribution initiatives.
• Work with Revenue Management, Marketing, Digital, Finance, and Customer Experience to follow up on sales requests and partner-related matters.
• Support the expansion of SIREV distribution by coordinating agency communications, onboarding activities, and follow-ups with prospective and existing travel agency partners.
• Assist with coordinating trade shows, industry events, partner meetings, and other sales activities.
• Identify opportunities to improve sales administration, reporting processes, and partner support activities.
• Perform other duties and special projects as assigned.

Skills

Organizational skills

Time management

Communication

Attention to detail

CRM familiarity

MS Office 365

Education

Bachelor's degree in Business Administration or related field

Tools

SIREV

Softvoyage

Job description

Comm Rev, Mkt, Netwk Full Time Contributor Toronto, ON, CA

5 days ago Requisition ID: 1607

Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach.

Your Team:

Join Flair’s Sales team, where strong relationships with travel agencies, corporate customers, and distribution partners support revenue growth across the airline’s network. Reporting to the Sales Manager, the Sales Coordinator provides administrative and operational support for sales initiatives, commercial programs, and distribution activities. This includes assisting with travel agency onboarding, SIREV distribution, group bookings, and maintaining sales and partner records.

Working with internal teams and external partners, the Sales Coordinator assists with account administration, promotional activities, sales reporting, and partner communications. The role manages inquiries, tracks outstanding requests, and follows up on sales activities to ensure timely responses and the effective delivery of departmental priorities.

This role is based on-site at our Toronto, ON (YYZ) office.

A Day in the Life:

• Provide day-to-day administrative and operational support to the Sales Manager in coordinating sales activities, distribution partnerships, and commercial initiatives.
• Assist with travel agency, online travel agency (OTA), global distribution system (GDS), corporate account, and other distribution partner inquiries.
• Maintain partner contact information, account records, sales documentation, and distribution agreements.
• Coordinate meetings, partner communications, presentations, and follow-up activities with existing and prospective commercial partners.
• Coordinate agency onboarding, including SIREV registration, account setup, required documentation, and follow-up with internal departments and distribution partners.
• Maintain regular follow-ups with travel agencies and distribution partners to address outstanding requests, onboarding requirements, and account-related matters.
• Coordinate group sales inquiries, including booking requests, availability, pricing follow-ups, and communication with internal departments to support the Groups business.
• Prepare and maintain regular sales reports, including agency performance, SIREV distribution activity, group bookings, and other sales metrics.
• Assist the Sales Manager with tracking sales activities, partner performance, and key performance indicators (KPIs).
• Collect and organize market information, competitor activity, and partner feedback to support sales planning.
• Maintain sales trackers, promotional calendars, and records of ongoing commercial initiatives.
• Assist with preparing sales presentations, proposals, and supporting materials for partner meetings and business development activities.
• Track agency onboarding progress, outstanding partner follow-ups, and group sales activity, providing regular updates to the Sales Manager.
• Coordinate the administrative requirements of sales campaigns, promotional activities, and distribution initiatives.
• Work with Revenue Management, Marketing, Digital, Finance, and Customer Experience to follow up on sales requests and partner-related matters.
• Support the expansion of SIREV distribution by coordinating agency communications, onboarding activities, and follow-ups with prospective and existing travel agency partners.
• Assist with coordinating trade shows, industry events, partner meetings, and other sales activities.
• Identify opportunities to improve sales administration, reporting processes, and partner support activities.
• Perform other duties and special projects as assigned.

What You Bring to the Role:

The preferred candidate should exemplify Flair's core values: honesty, efficiency, accountability, and respect, while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

• Education:
  • Bachelor's degree in Business Administration, Commerce, Marketing, Sales, Aviation Management, Tourism, Hospitality, or a related field.
• Experience:
  • Minimum of 2 -4 years of experience in sales coordination, sales administration, account support, customer service, or a related role.
  • Experience supporting sales teams, managing customer or partner inquiries, and maintaining sales records.
  • Experience coordinating travel agency onboarding, account setup, and ongoing partner communications and follow-ups.
  • Experience supporting group sales, including booking inquiries, coordination of pricing and availability, and follow-up with internal departments and customers.
  • Experience preparing sales reports, tracking agency performance, group bookings, and distribution activities.
  • Experience working with travel agencies, corporate accounts, or distribution partners is an asset.
  • Previous experience in the airline, travel, tourism, or hospitality industry is considered an asset.
  • Experience using customer relationship management (CRM) systems, booking platforms, or sales reporting tools is an asset.
• Skills & Abilities:
  • Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
  • Excellent written and verbal communication skills, with the ability to interact professionally with internal departments and external partners.
  • Strong attention to detail when maintaining sales records, preparing reports, and processing documentation.
  • Proficiency in Microsoft Office 365, particularly Excel, PowerPoint, and Outlook.
  • Familiarity with travel agency distribution and booking platforms, particularly SIREV and Softvoyage, or similar systems, is considered an asset.
  • Ability to coordinate agency onboarding requirements, maintain partner records, and follow up on outstanding requests.
  • Ability to prepare and maintain sales reports, track booking activity, and organize sales performance data.
  • Strong customer service and relationship management skills, with the ability to respond to inquiries and follow up on outstanding requests.
  • Ability to work independently and collaboratively with internal departments to support sales activities.
  • Strong problem-solving skills, with the ability to identify administrative issues and recommend practical solutions.
• Requirements:
  • Clear criminal record check and satisfactory references.
  • Must be able to obtain and maintain a valid Restricted Area Identity Card (RAIC).
  • Must be legally eligible to work in Canada without restriction.

Why You’ll Love Working Here:

At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

From the moment you join us, you’ll have access to a comprehensive benefits package designed to support your well‑being—because when you’re at your best, so are we. This benefits package includes:

• Comprehensive Salary– A salary that reflects your experience and contributions.
• Comprehensive Benefits – Competitive medical and dental coverage, disability insurance, life insurance, and an employee & family assistance program.
• Retirement Savings – A pension plan with employer‑matched contributions.
• Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.

If you’re ready to join a team that’s bold, innovative, and fun, we want to hear from you!

Your Career, Your Journey—Join Flair!

If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. We look forward to reviewing your application.

Apply by: November 17, 2026

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know.

We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.