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A leading hotel chain is looking for a full-time office support professional to assist the Sales & Marketing team. Responsibilities include preparing documents, answering guest inquiries, and supporting team goals. Candidates should possess a high school diploma and at least one year of related experience. Skills in sales and customer service are essential. Join our dynamic team in a vibrant environment.
Perform general office duties to support Sales & Marketing (e.g. filing, sending emails, typing, faxing, copying). Prepare sales‑related documents throughout the sales process (e.g. proposals, contracts or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g. brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile and verify information (e.g. commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g. hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.
Notification to Applicants: The Hotel Saskatchewan Autograph Collection takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.