Sales Coordinator

Sonepar; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading electrical distribution company in Edmonton is seeking a Sales Coordinator to enhance customer service and manage sales operations. The ideal candidate has 3-4 years of experience in customer service, is proficient in MS Office, and possesses strong organizational skills. This role offers a competitive salary, flexible benefits, and opportunities for further development.

Benefits

Competitive salary

Medical, Dental, Vision, Health Spending Account & RRSP matching

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Qualifications

• 3-4 years of Customer Service / Administration experience.
• Proficient in data entry and MS Office (Excel, Outlook, Word, PowerPoint).
• Strong computer skills, especially in Excel.

Responsibilities

• Respond promptly to customer inquiries.
• Accurately enter customer orders.
• Prepare reports and business correspondence.

Skills

Customer Service / Administration experience

Typing speed of at least 50 words per minute

Proficient in MS Office

Exceptional organizational skills

Education

High School Diploma

Post-Secondary education preferred

Tools

MS Excel

MS Outlook

MS Word

MS PowerPoint

Job description

Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 45 years , we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.

We are a member of the Sonepar Group, the world’s largest privately‑held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees .

What's In It For You?

• You will be joining a market leader withover 40 years of experienceto help you elevate your potential.
• You will be working for theworld's #1privately held business to business distributor of electrical products and related solutions.
• Be part of anISO certifiedcompany with a strong a quality assurance program and new technologies which help you perform at your best.
• Attractive compensationwith benefits and “other perks” such as tuition reimbursement.
• Employee Referralprovides the opportunity to earn more while you work by referring one of the best you know.
• In-depth process and product trainingprovided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
• We house thelargest inventoryto better service our customers and deliver on sales commitments.

Job Overview

The Sales Coordinator is integral to ensuring exceptional customer service and efficient sales operations. This position involves responding to customer inquiries, processing orders, and supporting sales representatives and management in delivering top‑tier service. The role also includes document control and coordination of major projects.

Responsibilities

• Respond promptly and professionally to customer inquiries.
• Accurately enter customer orders and ensure documentation flow.
• Review vendor documents and verify purchase orders and quotes.
• Provide quotes to customers as directed.
• Assist Sales Representatives and Management in delivering top‑tier service.
• Prepare reports and business correspondence.
• Coordinate communication documents for major projects.
• Expedite orders and collaborate with purchasing for product sourcing and delivery.
• Assist with month‑end procedures and customer orders.
• Liaise with warehouse personnel to ensure correct order shipment.
• Coordinate actions with regional departments for major project implementation.
• Answer phones and assist customers with inquiries.
• Input quotes and orders into the system following pricing instructions.
• Build spreadsheets for pricing and inventory.
• Review contract specifications during project execution and closing.
• Verify data completeness and accuracy.
• Conduct project documentation reviews to ensure all required documents are received and reviewed.
• Other duties as assigned.

Requirements

• 3-4 years of Customer Service / Administration experience.
• High School Diploma required; Post‑Secondary education preferred.
• Typing speed of at least 50 words per minute with high accuracy.
• Proficient in data entry and MS Office (Excel, Outlook, Word, PowerPoint).
• Strong computer skills, especially in Excel.
• Exceptional organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Document control experience is a strong asset.

Benefits & Perks

• We offer a competitive salary, plus a full set of benefits.
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include : Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Please note that our internal title would be Customer Service Representative.