Sales Coordinator

Premier Equipment; Ayr; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading equipment dealership in Ontario is seeking a Sales Coordinator to support the sales team by coordinating activities and ensuring a smooth sales process. The role requires strong customer service skills and proficiency in CRM tools. The company offers competitive wages and an engaging team atmosphere, fostering an inclusive workspace.

Benefits

Competitive wages

Benefits package

RSP matching

Profit share

Qualifications

• Proven experience in sales coordination or administrative roles in a customer service environment.
• Experience managing schedules, coordinating activities, and handling administrative tasks.
• Familiarity with industry-specific sales practices is a plus.

Responsibilities

• Collaboratively works with Sales Professionals from deal handshake to completion.
• Monitors Factory Delivery Dates and communicates changes.
• Finalize deals, ensuring accuracy of documentation.

Skills

Sales Coordination

Time Management

Customer Service

Communication

CRM Software Proficiency

Tools

MS Office Suite

Job description

Overview

Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and innovation.

Premier proudly serves Southern Ontario with 11 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville, Stouffville, Hagersville, Belleville and Norwich), offering a robust parts inventory and over 90 technicians able to provide service and maintenance.

Our Purpose statement is “To be the best part of our customer’s day by improving their business and lifestyle.”

We appreciate that customers have many options when it comes to who they select to meet their equipment and service needs – be it for their business (farm, landscape or compact construction) or for their lifestyle (lawn, garden, home and workshop). When customers call on Premier Equipment it is because they have a problem or need they require assistance with – could be an equipment or technology need, or a repair or service need. Whatever the circumstance, we challenge our staff to be the “best part of our customer’s day” by effectively providing them with quality products and exceptional service to meet needs and make their business more productive or their tasks around their home or property more efficient or enjoyable.

We offer competitive wages, a competitive benefits package, RSP matching and Profit Share along with many other perks. As an essential business, we offer secure employment with an engaging team atmosphere!

It’s an exciting time to join Premier - Come Grow With Us!

Location

Ayr, ON, Tavistock, ON

Type of Employment

Full-Time

Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and innovation.

Premier proudly serves Southern Ontario with 11 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville, Stouffville, Hagersville, Belleville and Norwich), offering a robust parts inventory and over 90 technicians able to provide service and maintenance.

Our Purpose statement is “To be the best part of our customer’s day by improving their business and lifestyle.”

We appreciate that customers have many options when it comes to who they select to meet their equipment and service needs – be it for their business (farm, landscape or compact construction) or for their lifestyle (lawn, garden, home and workshop). When customers call on Premier Equipment it is because they have a problem or need they require assistance with – could be an equipment or technology need, or a repair or service need. Whatever the circumstance, we challenge our staff to be the “best part of our customer’s day” by effectively providing them with quality products and exceptional service to meet needs and make their business more productive or their tasks around their home or property more efficient or enjoyable.

We offer competitive wages, a competitive benefits package, RSP matching and Profit Share along with many other perks. As an essential business, we offer secure employment with an engaging team atmosphere!

It’s an exciting time to join Premier - Come Grow With Us!

Purpose

The Sales Coordinator supports the sales team by coordinating sales-related activities and ensuring that the sales process runs smoothly. This role involves handling a range of administrative and clerical tasks, communicating with various departments, and providing exceptional customer service to both internal and external clients.

Responsibilities

• Collaboratively works with a team of Sales Professionals, assisting with the entire sales process from the handshake through to deal completion.
• Sources equipment to meet the requirements of retail sales with customers.
• Monitors FDD (Factory Delivery Date) of equipment orders, communicate dates and any changes to Sales Professionals.
• Issues purchase orders to the Sales Team for the procurement of extended product lines.
• Arranges all internal transfers and transportation of equipment between store locations, as well as the trucking required for the final delivery of products to customers.
• Add used trade equipment into the dealer business system as part of the trade evaluation process
• Oversee the Sales in Progress process, supported by the Sales Manager, ensuring the Sales Professionals are timely in the processing of sales deals.
• Completes various data entry tasks on behalf of the Sales Manager, including extended warranty quoting, and special discount applications.
• Collecting and recording all rental, loaner and demo paperwork for the Sales Department
• Finalizes all deal information and details with Sales Professionals; verify costings, bonuses, and back up documentation then submits package to the administration office for processing and invoicing.
• Review all Finance and Lease documentation for accuracy and completeness
• Handle customer inquiries, resolve issues, and maintain customer satisfaction. Also update and maintain customer records with John Deere, Operations Centre, and internally.
• Understand and respect the duty of confidentiality
• Carry out all other related duties as assigned or required.

Experience, Education, Skills And Knowledge

• Experience in managing multiple projects simultaneously, ensuring that deadlines are met, and quality standards are maintained. This includes experience in prioritizing tasks and managing time effectively.
• Proven experience in sales coordination, administrative, or support role, ideally within a sales or customer service environment. This includes managing schedules, coordinating activities, and handling administrative tasks efficiently.
• Experience in effectively communicating with various departments, such as Sales, Parts, Service, and Administration, to ensure smooth operations and coordination.
• Proficiency in using CRM software, sales management tools, and MS Office Suite (Excel, Word, Outlook). Experience in maintaining accurate sales records, generating reports, and analyzing sales data.
• Demonstrated ability to work collaboratively with a team of Sales Professionals, providing support and assistance throughout the sales process. This includes experience in team meetings, sales strategy sessions, and inventory assistance
• Experience in identifying and resolving issues that may arise during the sales process, such as handling unexpected changes, addressing customer complaints, and finding solutions to logistical challenges.
• Experience within the Turf, Landscaping or Agricultural industry would be advantageous. This includes an understanding of industry-specific sales practices, regulations, and customer expectations.

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

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