Sales Coordinator

Getech Automation Pte Ltd; Alberta; On-site; CAD 50,000 - 70,000; Full time

Job summary

A manufacturing company located in Alberta is seeking a Sales Coordinator to support the sales team and enhance communication between various departments. Responsibilities include preparing quotations, managing customer orders, and generating sales reports. Ideal candidates will possess a degree in business administration and prior experience in similar roles. Strong communication and problem-solving skills are essential. The role is pivotal for ensuring customer satisfaction and operational efficiency.

Qualifications

• Prior experience in a similar role in a related field is highly desirable.
• Proven experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Self-motivated and driven to continuously learn and develop.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Collaborate with production and logistics for order fulfilment.
• Generate and maintain sales reports for management.

Skills

Excellent communication

Interpersonal skills

Problem-solving skills

Attention to detail

Ability to work under pressure

Education

Bachelor’s degree or Diploma in business administration or related field

Tools

SAP

Job description

In a manufacturing environment, the Sales Coordinator assumes a pivotal role in supporting the sales team and facilitating seamless communication among diverse departments involved in the sales cycle. This position entails coordinating activities pertaining to sales, order management, and customer service to guarantee optimal operational efficiency and customer contentment.

Job Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate Of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Job Requirements

• Bachelor’s degree or Diploma in business administration, sales, or a related field.
• Prior experience in a similar role in a related field is highly desirable.
• Proven experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Familiarity with SAP usage is advantageous.
• Excellent communication and interpersonal skills.
• Self-motivated and driven to continuously learn and develop.
• Knowledge of manufacturing processes and products is a plus.
• Strong problem‑solving skills and attention to detail. Ability to work under pressure.
• Effective communication and teamwork skills to collaborate effectively with the team.