Sales Consultant - Retail (Jewellery Consultant)

Alberta Diamond Exchange; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A diamond retail company in Calgary is looking for a Sales Associate. The role involves preparing sales contracts, providing customer service, and maintaining inventory records. Applicants should have a GIA certification and experience in the jewellery sector. This is a full-time position with health benefits, and the salary is $36.00 hourly for 30 hours a week.

Benefits

Health benefits

Dental plan

Disability benefits

Health care plan

Qualifications

• 2 years to less than 3 years of experience in a related field is required.
• Experience with exhibit and display design.
• Jewellery design experience preferred.

Responsibilities

• Prepare sales contracts and operate inventory systems.
• Provide customer service and maintain sales records.
• Assist in the display of merchandise and online store operations.

Skills

Customer service

Attention to detail

Time management

Effective communication

Education

Secondary (high) school graduation certificate

Gemological Institute of America (GIA) Certificate

Job description

Business address: 235 - 366 Aspen Glen Landing SW Calgary,AB T3H 0N6

Salary: $36.00hourly/30 hours per week

Terms of employment: Permanent employment, Full time, Day

Starts as soon as possible

Benefits: Health benefits

Vacancies: 1 vacancy

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• Gemological Institute of America (GIA) Certificate

Experience

• 2 years to less than 3 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Jewellery (fine)

Work setting

• Jewellery store

Responsibilities

Tasks

• Prepare sales, rental or leasing contracts
• Operate computerized inventory record keeping and re-ordering systems
• Provide advice about merchandise
• Advertise and/or promote products, sales or services
• Perform data entry
• Provide customer service
• Assist in display of merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Maintain sales records for inventory control
• Prepare merchandise for purchase, rental or lease

Job Duties

• Maintain demonstrated responsibility and accountability for meeting individual and team monthly, quarterly, and annual sales targets
• Execute excellence throughout all facets of the sales cycle
• Provide a consultation to any client considering a diamond purchase
• Guide clients seamlessly through the custom process
• Communicate effectively with clients by email, phone, text, virtual and/or in-person scheduled and walk-in appointments
• Respond to the phone and door when Front Office Coordinator is not present
• Assist in keeping showroom and showcases visually appealing
• Assist the internal team and web developers in ensuring the smooth operation of our online store and maintaining product listings
• Add and update product listings on the website/e-commerce platform, including descriptions, images, and prices
• Perform regular quality checks to ensure accurate and consistent product information across the website
• Perform regular audits to identify inventory accuracy, website issues, and opportunities for improvement and ensure a seamless user experience
• Maintain a high level of awareness of and concern for inventory control and loss prevention practices

Experience and specialization

• Exhibit and display design experience
• Visual displays

Art or fashion design experience

• Jewellery

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing andwalking

Personal suitability

• Hardworking
• Integrity
• Time management
• Dependability
• Excellent oral and written communication
• Ability to multitask
• Punctuality

Benefits

• Health benefits
• Dental plan
• Disability benefits
• Health care plan

Who can apply for this job?

You can apply if you are a:

• Canadian citizen
• permanent resident of Canada
• temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.